Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Jee-Horne Kan

New Orleans,United States

Summary

Experienced Bartender with over 5 years of dive bar and music venue bartending/managing, 5 years of cocktail/restaurant bar bartending in the city of New Orleans. Confident in giving excellent service to regulars from the neighborhood and visitors to the city. Dependable in de-escalation and committed to serving with a smile and charming attitude. Great at maintaining a clean and organized bar area and dedicated to providing customers with a welcoming and safe environment. Well rounded with beer and wine knowledge and always ready to keep up with drinking trends. Extremely passionate about the art of cocktail and looking to advance in the bartending career, as well as deepening and broadening the knowledge of spirits and Mixing.

Overview

13
13
years of professional experience

Work History

Bartender/ Server

Velveteen Lounge
03.2023 - Current
  • Greeted and took orders from guests promptly in an efficient, professional and fun manner. Accurately executed each drink order, while carefully observe and cater to customers' specific taste and requests.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Kept up with popular new drink trends and stayed well acquainted with countless drink recipes.
  • Developed 3 drink recipes that stayed as the bar's signature drinks and became popular among patrons. Built a cocktail program with the owner that focuses on herbal infusion, fresh juices and house made cordials.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Maintained relationships with distributors to facilitate effective inventory management and implement cost controls.

Bartender and Bar Manager

Poor Boys Bar
10.2017 - 01.2023
  • Helped to realize continual yearly increases in drink sales
  • Provided guests with drink suggestions and menu information while keeping up with the high demand of service and drinks in a busy night club
  • Maintained a clean and orderly bar
  • Managed bar inventory and placed orders as needed
  • Managed employee schedule and payroll
  • Communicated with vendors and established strong working relationships with them
  • Handled difficult and inappropriate customers with grace and professionalism
  • Communicated well with security staff, and can oversee and control general order in a busy bar
  • Worked well with other bar staff and performers/ entertainment

Owner and Cook

Saint Wok
04.2015 - Current
  • Co-owner of a small pop-up/catering service focusing on Chinese home-cooking inspired bar food
  • Worked well with bar owners and staff to create a fun working experience and relation that benefits both parties
  • Provided large party catering for weddings, memorials, movie crews etc.

Line cook

Lost Love Lounge
06.2016 - 01.2018
  • Served as a line cook and prep cook at a high volume kitchen of a popular bar
  • Ensured clean and safe working environment and enjoyable meal for diners
  • Worked in a collaborative manner with other restaurant employees to ensure outstanding customer experiences

Bartender/ Server

Jung's Golden Dragon
08.2011 - 09.2014
  • Served as a server and bartender at a local Chinese eatery.
  • Greeted and took orders promptly from guests, accurately ran orders to guests' tables.
  • Made drinks for guests, including beer, wine, bubble tea, and a small selection of traditional tiki cocktails.

Education

Painting and Performance Studies -

Maryland Institute College of Art
Baltimore
08.2009

Skills

  • Excellent Work Ethic
  • Knowledge of classic cocktail techniques and recipes
  • Knowledge of Flavor Combinations
  • Motivated Attitude
  • Teamwork Skills
  • Excellent Customer Service
  • Advanced Communication skills
  • Ability to handle heavy work load in a fast paced environment

References

References available upon request

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender/ Server

Velveteen Lounge
03.2023 - Current

Bartender and Bar Manager

Poor Boys Bar
10.2017 - 01.2023

Line cook

Lost Love Lounge
06.2016 - 01.2018

Owner and Cook

Saint Wok
04.2015 - Current

Bartender/ Server

Jung's Golden Dragon
08.2011 - 09.2014

Painting and Performance Studies -

Maryland Institute College of Art

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