Janet Farillas
Herriman,UT
Summary
To obtain a rewarding and challenging position that utilizes my capabilities, skills and enables me to grow professionally.
Overview
35
35
years of professional experience
Work History
Patient Relations Specialist
University of Utah Health
03.2021 - Current
- Handle all administrative duties for Burn Therapy, answer phones/questions of patients and others, schedule patient appointments, order supplies/compressions for office and patients, bill for items therapists have given to patients, review therapists billing to make sure it is correct
Medical Biller
Borders Billing
08.2007 - 03.2021
- Bill for three different doctors and an imaging facility, talk daily to insurance companies about denials and unprocessed claims, talk to patients about account details and overdue accounts, problem solve difficult accounts with insurance companies and patients
Salt Lake City Library
11.1996 - 11.1997
- Help patrons find the books and information they need, check in books when they were returned, shelve books when they were returned
Front Desk Customer Service
Airport Hilton
01.1994 - 12.1994
- Check customers into and out of the Hotel, answered phones and booked reservations, concierge duties to customers, help customers find restaurants and other activities they were interested in
LDS Mission
07.1992 - 01.1994
- Talked with and taught people daily about my religious belief, performed service at nursing facilities and elementary schools, learn to compromise and to have patience
Physical Therapy Assistant
Westwind Physical Therapy
09.1991 - 07.1992
- Put patients through some of their exercises, helped therapist with treatments and other responsibilities the instructed me to do
Receptionist
Housing Authority of the County of Salt Lake
01.1991 - 09.1991
- Greeted people and helped them with their questions, answer phones and direct calls to appropriate areas
Reservation agent
Eastern Airlines
08.1989 - 01.1991
- Help customers make their airline reservations, problem solve with the different scenarios of customers
Front End Monitor
Shopko
11.1988 - 03.1989
- In charge of cashiers, helped cashiers with any issues they had with customers and or registers, helped customers with questions, helped resolve customer conflicts
Education
Bachelor of Arts - Family And Community Services
University of Utah
Salt Lake City, UT12.2023
Associate of Arts - Business
Salt Lake Community College
Salt Lake City, UT05.1999
High School Diploma -
West High School
Salt Lake City, UT05.1989
Skills
- Multitasking capabilities
- Team collaboration
- Adaptability and flexibility
- Time management
Timeline
Patient Relations Specialist
University of Utah Health
03.2021 - Current
Medical Biller
Borders Billing
08.2007 - 03.2021
Salt Lake City Library
11.1996 - 11.1997
Front Desk Customer Service
Airport Hilton
01.1994 - 12.1994
LDS Mission
07.1992 - 01.1994
Physical Therapy Assistant
Westwind Physical Therapy
09.1991 - 07.1992
Receptionist
Housing Authority of the County of Salt Lake
01.1991 - 09.1991
Reservation agent
Eastern Airlines
08.1989 - 01.1991
Front End Monitor
Shopko
11.1988 - 03.1989
Bachelor of Arts - Family And Community Services
University of Utah
Associate of Arts - Business
Salt Lake Community College
High School Diploma -
West High School
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