Summary
Overview
Work History
Education
Timeline
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Janet Greene

Stony Brook,NY

Summary

Diligent Medical Receptionist with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.

Overview

7
7
years of professional experience

Work History

Medical Receptionist

Suffolk Heart Group
11.2012 - 02.2020


  • Coordinated patient scheduling, check-in, check-out and payments for billing for a large multi-physician practice.
  • Coordinated patient scheduling, check-in, check-out, and billing payments.
  • Checked patient insurance, demographics, and health history to keep information current.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
  • Assisted patients in completing necessary medical forms and documentation.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Received and routed laboratory results to the correct clinical staff members.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Liaison between physicians and patients.
  • Confirm appointment details, including date, time, and location.
  • Gather necessary medical records, insurance information, and identification.
  • Prepare a list of current medications, allergies, and any relevant medical history.
  • Ensure individuals understand post-appointment care instructions.

Education

Associate of Arts - Court Reporting

Long Island Business Institute
Commack, NY
07-2008

Timeline

Medical Receptionist

Suffolk Heart Group
11.2012 - 02.2020

Associate of Arts - Court Reporting

Long Island Business Institute

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Janet Greene