Janet Hall
Florissant,MO
Summary
Resourceful professional in workforce supervision recognized for high productivity and efficient task completion. Possess strong capabilities in team leadership, operational workflow optimization, and conflict resolution. Excel in communication, problem-solving, and adaptability to ensure smooth operations and team cohesion. Committed to elevating workplace standards through proactive management and employee engagement.
Overview
31
31
years of professional experience
Work History
Handwork/Order Fulfillment Supervisor
OSG/Gabriel Group
Earth City, MO
08.2020 - 12.2024
- Developed and implemented strategies to ensure efficient order fulfillment processes.
- Monitored warehouse operations to identify areas of improvement in order accuracy, efficiency, and customer service.
- Implemented quality assurance practices throughout the fulfillment process to reduce errors and improve overall customer satisfaction.
- Ensured compliance with company policies and procedures relating to health and safety standards.
- Checked loaded materials compared to work orders for correctness.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Informed upper management or department heads of items loaded or problems encountered.
- Monitored workers and reviewed completed work for proper performance.
- Presented and explained work orders to team.
Tradeshow Specialist
Xtreme Exhibits
St. Louis, MO
10.2013 - 03.2020
- Coordinated inventory intake and returns for streamlined operations.
- Photographed and logged all inventory in the warehouse for each customer.
- Performed inventory counts for clients.
- Operated in the fulfillment section of the warehouse.
- Packaged complete setups efficiently for shipment to events.
- Streamlined storage processes.
Inside Sales Representative
Thomas Markeing
St. Louis, MO
10.1993 - 10.2013
- Provided customers with product information, pricing and availability.
- Conducted outbound calls to existing clients to upsell products or services.
- Researched customer needs and preferences to identify opportunities for new business.
- Maintained detailed records of customer interactions, orders and account status updates.
- Followed up on pending orders and inquiries in a timely manner.
- Assisted in resolving customer complaints in a prompt manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Expedited customer orders for quick delivery and to promote satisfaction.
Education
Some College (No Degree) - Secondary Education
Cloud County Community College
Concordia, KSSkills
- Warehouse operations
- Problem-solving abilities
- Inventory Management
- Teamwork
- receiving
- Problem resolution
- Positive attitude
- Professionalism
- Loading and unloading
- Time management abilities
- Proficient in Forklift Operation
- Experienced in Reach Truck Handling
- Inventory Cycle Counts
- Employee motivation
- Multitasking Abilities
Timeline
Handwork/Order Fulfillment Supervisor
OSG/Gabriel Group
08.2020 - 12.2024
Tradeshow Specialist
Xtreme Exhibits
10.2013 - 03.2020
Inside Sales Representative
Thomas Markeing
10.1993 - 10.2013
Some College (No Degree) - Secondary Education
Cloud County Community College
Similar Profiles
BONNIE ZIGLERBONNIE ZIGLER
Ambassador of First Impressions at Gabriel Group/OSGAmbassador of First Impressions at Gabriel Group/OSG
Lewis WoodwardLewis Woodward
Technology Specialist at Gabriel Group and OSG CompanyTechnology Specialist at Gabriel Group and OSG Company
Allen HughesAllen Hughes
Director, Change Management at Gabriel Allen GroupDirector, Change Management at Gabriel Allen Group