Janet Hanson
Hibbetts Sports
Lovington,NM
3
years of professional experience
Becoming an Assistant Manager at Hibbett sports has provided me with the chance to grow in my customer service skills and I have excelled in creating a friendly and organized team. I’ve become very skilled in team leadership and employee scheduling, I foster a collaborative environment that boosts performance. Recognized for implementing effective merchandising strategies that increased sales and improved customer engagement. I am very optimistic and ready to work. I’m very open minded and not afraid to learn something new, communication is a big factor for me when it comes to working with my peers. I’m excited for the opportunity to try new things and be in a new environment.
Work History
Assistant Manager
2 Years 1 Month- Assisted in managing daily store operations, ensuring efficient customer service and inventory management.
- Supported team training initiatives to enhance product knowledge and sales techniques among staff members.
- Executed visual merchandising strategies to optimize product displays and drive customer engagement.
- Developed employee schedules, optimizing labor costs while maintaining adequate coverage during peak hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
CarHop
1 Year 4 Months- Maintained cleanliness and organization of work area to uphold health standards.
- Assisted in training new carhops on procedures and customer interaction techniques.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Operated headset communication system to take orders quickly and accurately from customers.
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Customer relations
Goal setting
Team building
Employee scheduling
Sales growth
Multitasking and organization
Team collaboration
Verbal and written communication
Timeline
Assistant Manager
Hibbetts Sports
2024.09 - CurrentRead More
CarHop
Sonic
2023.04 - 2024.08Read More
Lovington High School
High School Diploma
Read More