Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

Janet Innes

Seattle,WA

Summary

Outgoing Greeter with one year of experience in customer service. Successful at directing customers efficiently and answering questions thoroughly. Proven history of maintaining cleanliness and order for store entrances. Pleasant and upbeat greeter that excels as a team-player while assisting customers and helping other staff. Skilled at creating welcoming atmosphere when attending to guests. Reliable with personable demeanor and outstanding knowledge of customer service. Reliable employee seeking Customer Service position. Offering excellent communication and good judgment.

Overview

1
1
year of professional experience

Work History

Guest Greeter

Seattle Art Museum
Seattle, WA
03.2019 - 03.2020
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Answered customer questions and pointed individuals in right directions.
  • Acted as first point of contact for visiting clients and customers.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided information about current and future events at facility.

Skills

  • Problem Sensitivity
  • Patron Relations
  • Ticket Authenticity Verification
  • Problem Solving
  • Patron Directions
  • Safety Procedures
  • Knowledge of Entertainment Events
  • Customer Service
  • Relationship Building

Additional Information

Janet has good fine motor skills, and often learns new tasks with understanding and ease. Janet takes constructive criticism well and enjoys helping others. She works at a steady pace, producing work of consistent quality that meets standards. Janet also has the ability to notice when a task isn’t completed correctly and is able to find her own solutions on fixing her problems. She is aware when she is out of materials and needs more and is able to communicate that to staff in a professional manner.

Janet is very social and enjoys good conversation with others. Janet is a team player, listens well, and is a quick learner. Janet has shown over the years that she is very flexible and willing to accept change. When the opportunity presents itself, Janet is always on board to take on a new task. Janet can complete a wide variety of job tasks and is able to independently work on these tasks from start to finish with little to no help.

Timeline

Guest Greeter

Seattle Art Museum
03.2019 - 03.2020
Janet Innes