Summary
Overview
Work History
Education
Skills
Timeline
Generic

JANET KAY

Merritt Island

Summary

Detail-oriented and experienced signage estimator with 14+ years in estimating and production, including ADA-compliant projects. Skilled in cost analysis, material sourcing, and file setup to ensure accurate, competitive bids. Combines strong technical knowledge with a hands-on understanding of fabrication for efficient, high-quality results.

Overview

15
15
years of professional experience

Work History

Owner/CEO

OLLIE DESIGNS
09.2024 - 09.2025
  • Company Overview: Wholesale ADA Signage Company
  • Owner/CEO - Wholesale ADA Signage Company

ADA DEPARTMENT LEAD

TIER 1 WRAPS & GRAPHICS
10.2023 - 10.2024
  • Responsible for producing ADA and interior signage, including setting up files, operating laser and braille machine, applying vinyl prints on various substrates, QC and packaging of completed signage.

OFFICE/PRODUCTION MANAGER

2.OMG!
07.2020 - 12.2022
  • Responsible for answering customer inquires via phone and email, providing customers an accurate estimate for their wholesale signage needs based on supplied artwork/specifications.
  • Communicated with customer regarding the completion and status updates for their in-house projects.
  • Oversaw production team to ensure timeliness of completion as well as hands on production for interior signage.
  • Lead in running the ADA department, including setting up files, operating laser and braille machine, applying vinyl prints on various substrates, QC and packaging of completed signage.
  • Oversaw daily production operations, ensuring efficiency and quality standards were consistently met.

Job Title

Sign Source
07.2019 - 12.2019
  • Responsible for answering phones and assisting customers with their signage needs, scheduling installations and checking the status of permits.
  • Assist lead installer with ordering materials and outsourced signage required for shipping and / or installations.
  • Estimate prospective jobs and invoice completed jobs using Quick Books.
  • Managed customer inquiries via phone, email, and chat to ensure prompt resolution of issues.

Lead Estimator/Customer Service Representative

Viscom Architectural Graphics
11.2010 - 05.2019
  • Responsible for pricing custom wholesale signage from customer supplied artwork and specifications. Included the breakdown of various materials and labor associated with producing the end product.
  • Entered an accurate description of how the sign would be produced with the cost into the estimating software and emailed to customer.
  • Provided personal and professional customer service via phone and email.
  • Developed accurate cost estimates for projects through comprehensive analysis of labor, materials, and overhead expenses.
  • Mentored junior estimators in best practices for cost estimation, enhancing team competency and overall productivity.

Education

Associate of Science - Drafting And Design Engineering Technology

Cape Fear Community College
Wilmington, NC

Skills

  • Customer relations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project estimating
  • Attention to detail
  • Time management
  • Leadership
  • Production

Timeline

Owner/CEO

OLLIE DESIGNS
09.2024 - 09.2025

ADA DEPARTMENT LEAD

TIER 1 WRAPS & GRAPHICS
10.2023 - 10.2024

OFFICE/PRODUCTION MANAGER

2.OMG!
07.2020 - 12.2022

Job Title

Sign Source
07.2019 - 12.2019

Lead Estimator/Customer Service Representative

Viscom Architectural Graphics
11.2010 - 05.2019

Associate of Science - Drafting And Design Engineering Technology

Cape Fear Community College