Detail-oriented and experienced signage estimator with 14+ years in estimating and production, including ADA-compliant projects. Skilled in cost analysis, material sourcing, and file setup to ensure accurate, competitive bids. Combines strong technical knowledge with a hands-on understanding of fabrication for efficient, high-quality results.
Overview
15
15
years of professional experience
Work History
Owner/CEO
OLLIE DESIGNS
09.2024 - 09.2025
Company Overview: Wholesale ADA Signage Company
Owner/CEO - Wholesale ADA Signage Company
ADA DEPARTMENT LEAD
TIER 1 WRAPS & GRAPHICS
10.2023 - 10.2024
Responsible for producing ADA and interior signage, including setting up files, operating laser and braille machine, applying vinyl prints on various substrates, QC and packaging of completed signage.
OFFICE/PRODUCTION MANAGER
2.OMG!
07.2020 - 12.2022
Responsible for answering customer inquires via phone and email, providing customers an accurate estimate for their wholesale signage needs based on supplied artwork/specifications.
Communicated with customer regarding the completion and status updates for their in-house projects.
Oversaw production team to ensure timeliness of completion as well as hands on production for interior signage.
Lead in running the ADA department, including setting up files, operating laser and braille machine, applying vinyl prints on various substrates, QC and packaging of completed signage.
Oversaw daily production operations, ensuring efficiency and quality standards were consistently met.
Job Title
Sign Source
07.2019 - 12.2019
Responsible for answering phones and assisting customers with their signage needs, scheduling installations and checking the status of permits.
Assist lead installer with ordering materials and outsourced signage required for shipping and / or installations.
Estimate prospective jobs and invoice completed jobs using Quick Books.
Managed customer inquiries via phone, email, and chat to ensure prompt resolution of issues.
Lead Estimator/Customer Service Representative
Viscom Architectural Graphics
11.2010 - 05.2019
Responsible for pricing custom wholesale signage from customer supplied artwork and specifications. Included the breakdown of various materials and labor associated with producing the end product.
Entered an accurate description of how the sign would be produced with the cost into the estimating software and emailed to customer.
Provided personal and professional customer service via phone and email.
Developed accurate cost estimates for projects through comprehensive analysis of labor, materials, and overhead expenses.
Mentored junior estimators in best practices for cost estimation, enhancing team competency and overall productivity.
Education
Associate of Science - Drafting And Design Engineering Technology
Cape Fear Community College
Wilmington, NC
Skills
Customer relations
Relationship building
Verbal and written communication
Client service
Project estimating
Attention to detail
Time management
Leadership
Production
Timeline
Owner/CEO
OLLIE DESIGNS
09.2024 - 09.2025
ADA DEPARTMENT LEAD
TIER 1 WRAPS & GRAPHICS
10.2023 - 10.2024
OFFICE/PRODUCTION MANAGER
2.OMG!
07.2020 - 12.2022
Job Title
Sign Source
07.2019 - 12.2019
Lead Estimator/Customer Service Representative
Viscom Architectural Graphics
11.2010 - 05.2019
Associate of Science - Drafting And Design Engineering Technology