Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janet Lin

Queens

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

3
3
years of professional experience

Work History

Cashier and Counter

Chill Out Ice Cream and Cereal Bar
Queens
10.2023 - Current
  • Ensured compliance with all safety regulations within the store environment.
  • Verified accuracy of order before serving it to customers.
  • Followed proper sanitation guidelines when handling food products.
  • Greeted customers and provided menu information.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Developed recipes for new flavors of ice cream, sorbet and gelato.
  • Trained new employees on proper use of equipment as well as safety procedures related to food handling.
  • Performed opening and closing duties according to established procedures.

Host and Waitress

KYURAMEN
Flushing
09.2024 - 05.2025
  • Assisted servers in seating guests by escorting them to their tables.
  • Provided customers with accurate wait times and monitored waiting list.
  • Resolved conflicts between customers when necessary.
  • Checked identification for guests who appeared under age 21.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Balanced cash drawers at the end of each shift.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Cashier and Ice Cream Server

Carvel Ice Cream Store
Flushing
08.2023 - 03.2024
  • Greeted customers in a friendly manner and provided excellent customer service.
  • Maintained a clean work area and complied with health codes.
  • Answered customer questions about flavors or menu items in a knowledgeable manner.
  • Followed company policies regarding portion sizes when serving customers' orders.
  • Prepared sundaes, milkshakes, and other frozen treats according to customer specifications.

Busser

Piccolo Sogno
Flushing
06.2022 - 01.2023
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Provided assistance to other bussers or waitstaff when needed.
  • Bussed and reset tables in an orderly fashion.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Took initiative to help others whenever necessary.

Education

Bachelor of Science - Hospitality Management

St. John's University
Jamaica, NY
05-2028

High School Diploma -

St. Francis Preparatory School
Fresh Meadows
06-2024

Skills

  • Customer service
  • Food safety
  • Menu knowledge
  • Reservation management
  • Team collaboration
  • Conflict resolution
  • Cash handling
  • Employee training
  • Time management
  • Detail-oriented
  • Table assignment coordination
  • Server support
  • Multitasking proficiency
  • Cleaning and sanitizing
  • Dependable and responsible

Languages

English
Professional
Chinese (Mandarin)
Professional

Timeline

Host and Waitress

KYURAMEN
09.2024 - 05.2025

Cashier and Counter

Chill Out Ice Cream and Cereal Bar
10.2023 - Current

Cashier and Ice Cream Server

Carvel Ice Cream Store
08.2023 - 03.2024

Busser

Piccolo Sogno
06.2022 - 01.2023

Bachelor of Science - Hospitality Management

St. John's University

High School Diploma -

St. Francis Preparatory School

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