Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Louthan

Lake Station,IN

Summary

Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized bartender with experience in high class restaurant environments. Effective creator of service structures with thoughtful organization. Efficient facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level teller position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Server/Bartender Trainer

Olive Garden Restaurant
05.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Checked guests' identification before serving alcoholic beverages
  • Supported needs of 80 guests daily for high end restaurant which holds large parties.

Professional School Bus Driver

Chesterton School Corporation
07.2019 - 08.2021
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.

School Bus Aide

Portage Township School District
01.2016 - 07.2019
  • Helped students with physical and mental disabilities to board, disembark and ride bus.
  • Documented disciplinary and behavioral incidents in tailored reports.
  • Built and maintained positive relationships with teachers, students and parents.
  • Completed daily attendance logs for all routes.
  • Helped students with physical and mental disabilities to board, disembark and ride bus
  • Documented disciplinary and behavioral incidents in tailored reports

Education

High School Diploma -

Edison Jr. Sr. High School
Lake Station
06.1997

Skills

  • Control of Expenses
  • Guest Satisfaction
  • Menu Presentation
  • Transactions and Cash Handling
  • Contamination Prevention

Timeline

Server/Bartender Trainer

Olive Garden Restaurant
05.2021 - Current

Professional School Bus Driver

Chesterton School Corporation
07.2019 - 08.2021

School Bus Aide

Portage Township School District
01.2016 - 07.2019

High School Diploma -

Edison Jr. Sr. High School
Janet Louthan