Janet Mills
Harrison,US
Summary
Led initiatives to foster a culture of continuous learning and professional growth. Championed collaborative efforts to achieve team objectives and enhance operational efficiency. Cultivated strong relationships to facilitate problem-solving and administrative tasks.
Led initiatives to enhance team productivity and efficiency. Fostered a culture of collaboration to drive project success. Championed organizational objectives through strategic planning and execution.
Executed multiple tasks effectively and efficiently in fast-paced environments to enhance team performance.
Led initiatives to enhance team performance and drive successful outcomes. Fostered a culture of continuous learning and improvement among team members. Championed new challenges to align with organizational goals and objectives.
Oversaw multiple priorities effectively while fostering a collaborative environment. Volunteered for extra responsibilities to drive team success.
Overview
29
29
years of professional experience
Work History
Owner/Operator
Self Employed Services
Harrison, AR
02.2015 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed marketing strategies that enhanced brand visibility and attracted new clients.
- Streamlined administrative processes to improve operational efficiency and reduce costs.
- Trained and mentored staff on best practices in service delivery and customer interaction.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Built strong relationships with clients, fostering loyalty through exceptional service experiences.
- Analyzed market trends to identify opportunities for growth and service expansion.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
Assistant Manager
Lindsey Management Inc
Harrison, AR
10.2018 - 10.2019
- Organized Assistant Property Manager with experience in creating a superior tenant community by upholding property through regular maintenance, addressing complaints and reducing service costs to increase budget for community events. Good people skills. Thrives well in a fast pace environment.
- ProShop, Greet guests, attending to guest and club members in purchasing rounds of golf, retrieving golf carts for guest, Daily cash drawer.
Operating Tax Consultant
FedEx Services Inc
Harrison, AR
01.2008 - 2014
- Created accurate and detailed Real Estate and Personal Property records for 395 FedEx Freight facilities. Placed all Real Estate and Personal Property for each facility.
- Worked closely with our corporate attorneys both in Harrison and Memphis, TN. And a 3rd party tax consulting group to save the company hundreds of thousands of dollars in tax savings.
- Produced detailed asset listings for each facility.
- Produced reports on any expansion being built to any facility.
- Produced tax quotes for our Legal team and our Real Estate Services group for any new facilities being built.
- Produced reports on any and all natural disasters that occurred throughout the year.
- Worked closely with our Accounting Dept to maintain an accurate accrual for both Real Estate and Personal Property tax. This was in the millions of dollars.
Customer Service
FedEx Freight Inc
Harrison, AR
01.1997 - 01.2008
- Ability to provide customer service daily.
- Assist customers and health care providers with health benefits questions and resolutions daily.
- Quoting Benefits.
- Health claims Adjuster
- Processing medical claims and prescription claims.
- Ensured all required documentation was submitted for claim processing.
Education
High School Diploma -
Valley Springs School District
Valley SpringsSkills
Achieved high customer satisfaction ratings through effective remote service management Improved operational workflows, resulting in faster response times Fostered a collaborative environment that empowered team members to excel in customer support
Timeline
Assistant Manager
Lindsey Management Inc
10.2018 - 10.2019
Owner/Operator
Self Employed Services
02.2015 - Current
Operating Tax Consultant
FedEx Services Inc
01.2008 - 2014
Customer Service
FedEx Freight Inc
01.1997 - 01.2008
High School Diploma -
Valley Springs School District