Janet Monreal
Decatur,TX
Summary
Bilingual, hardworking employee with great customer service, multitasking, and time management abilities. Fast and eager learner. Work great with a team, I am a great listener and always willing to give opinions and ideas to seek that a job is done perfectly and in a timely manner. I take pride in the company, my job, my coworkers, and always willing to assist in any way possible. I want to grow professionally by gaining a deeper understanding of the industry and developing my expertise in the sales field.
Overview
9
9
years of professional experience
Work History
Receptionist/Administrative Assistant
Decatur ISD
Decatur, TX
08.2024 - Current
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Prepared detailed purchase orders aligning with organizational needs.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Compiled data from various sources into organized reports for review by management team.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Participated in brainstorming sessions to generate new ideas for communications projects.
- Created promotional materials such as brochures, flyers, pamphlets.
- Coordinated translation of documents into multiple languages.
- Developed content for websites and social media platforms.
- Ensure accurate documents and information are available on the school website.
Front Desk Receptionist
NB Family Law
Denton, Texas
12.2023 - 06.2025
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Handle clients billing, taking payment and setting up recurring payments.
Insurance Verification & Precert Clark
Wise Health System
Decatur, TX
08.2022 - 12.2023
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Responded promptly to email and phone called from patient and doctors seeking assistance.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Navigated through multiple online systems to obtain documentation.
- Communicated with cross-functional teams to report insurance company trends.
- Maintained high level of professionalism when speaking with doctors, staff, insurance companies, patients, guest and coworkers.
- Developed strong working relationships with doctors, office staff, and coworkers.
Mobile Home Set Salesperson
Crazy Reds Mobile Homes
Ponder, TX
02.2022 - 08.2022
- Helped customers select best-fit models and set-up plans for desired location and available financial means.
- Arranged financing for customers, processed paperwork and set up payment structures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used CRM database to track referral and appointment data.
Special Education Paraprofessional
McCarroll Middle School
Decatur, TX
08.2018 - 02.2022
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Communicated affirmatively and promoted positive attitudes with every student.
- Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Advised instructor on student behavior or issues requiring immediate attention.
- Supported students with assignments and lesson plan comprehension.
Bus Driver
Decatur ISD
Decatur, TX
03.2016 - 08.2018
- Responsible for safely transporting students to and from campus each day.
- Developed, monitored and modified bus routes to efficiently and safely transport students.
- collaborated with school administration and transportation director to organize special event trips.
Education
GED -
Northwest ISD
Fort Worth, TX03.2010
Timeline
Receptionist/Administrative Assistant
Decatur ISD
08.2024 - Current
Front Desk Receptionist
NB Family Law
12.2023 - 06.2025
Insurance Verification & Precert Clark
Wise Health System
08.2022 - 12.2023
Mobile Home Set Salesperson
Crazy Reds Mobile Homes
02.2022 - 08.2022
Special Education Paraprofessional
McCarroll Middle School
08.2018 - 02.2022
Bus Driver
Decatur ISD
03.2016 - 08.2018
GED -
Northwest ISD
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