Clinic Surgery Scheduler
Geisinger Urology
Lewisburg, PA
07.2024 - Current
- Coordinated patient scheduling and appointment management for clinic surgery.
- Maintained accurate records of patient data, including medical history, insurance information, and contact details.
- Provided support to surgeons, nurses, and other staff members regarding clinic surgery scheduling processes.
- Communicated effectively with patients to ensure they were aware of their scheduled surgery and pre-operative appointments and provided additional assistance as needed.
- Ensured that all necessary paperwork was completed accurately prior to each surgery.
- Monitored incoming calls related to clinic surgery scheduling and responded promptly in a professional manner.
- Assessed potential conflicts between multiple scheduled surgeries and resolved them efficiently.
- Responded quickly to inquiries from patients about their upcoming surgeries.
- Adhered strictly to HIPAA regulations when handling confidential patient information.
- Reviewed daily schedules regularly in order to identify areas where changes may be necessary.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Scheduled follow-up appointments as designated by physician.
- Checked patient insurance and collected pre-authorizations
- Verified accuracy of patient data prior to surgery scheduling.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
- Scheduled and confirmed patient appointments and consultations.
- Communicated with patients with compassion while keeping medical information private.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Ordered and maintained supply inventory for medical office.
- Routed laboratory or diagnostic results to appropriate staff.
- Gathered current medical information and reviewed histories to gather details for surgeons.