Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at scheduling surgeries, managing patient services and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Coordinator
Houston Methodist Debakey Heart and Vascular
The Woodlands, TX
07.2017 - Current
Coordinate, monitor and document patient care
Establish and maintain effective communication with physicians and community organizations to promote high quality patient care.
Schedule surgeries, obtain pre-certifications and verify insurance coverage.
Discuss medical histories with patients in effort to provide most effective medical advice.
Upheld quality assurance procedures to maintain patient safety and satisfaction.
Help with coverage when staff members are out
Bill for surgical procedures, home monitoring for heart devices, holters and event monitors
Medical Office Manager
Cardiovascular Specialist Of North Houston And TW
Houston, TX
10.2011 - 07.2017
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches..
Consulted with healthcare professionals on business decisions.
Assisted with regulatory issues such as compliance.
Developed close working relationships with front office and back office staff.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Streamlined billing processes for quicker reimbursement, improving cash flow.
Hired, managed and trained staff
Oversaw appointment scheduling
Help with coverage with both front and back office as needed
Medical Assistant
Cy-Fair Cardiology
Houston, TX
01.2008 - 10.2011
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Performed EKGs , ECP treatments and treadmill stress test
Conducted patient follow-up calls
Measured patient pulse oximetry.
Oriented and trained new staff
Scheduled surgeries and obtained pre-certifications