Janet Perez
Port Richey
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager
Turnkey Roofing of Fl
Port Richey
03.2022 - 04.2025
- Office manager , process payroll
- Customer service , very fast pace multi tasking environment , setting up appointments, scheduling setting up inspections
- Pulling permits etc
State Farm Agent
Clendon Webb Agency
Port Richey
11.2020 - 03.2021
- Insurance agent for home , condo boat car and Rv
- Answering phones, filing, processing insurance claims
Customer Service Representative
One Stop Cooling And Heating
Tampa
11.2018 - 11.2020
- Answering phones , filing , scheduling appointments
- Permit coordinator, pulling permits and setting up material lists and production board
Customer Service Representative
A Better Vue
Naples
03.2016 - 11.2018
- Customer service answering phones, setting up appointments
- Filing , insurance verification
Customer Service Representative
Allstate Insurance
Fort Myers
11.2017 - 04.2018
- Scheduling appointments, and assisting with insurance needs for home, car , boat and Rv
Medical Assistant
Advanced Urgent Care
Key West
01.2010 - 08.2016
- Scheduling appointments , insurance verification, assisting Dr setting patient rooms, triage nurse
- Insurance billing and coding experience, phlebotomist, and charting
Education
High school diploma -
Key West High School
Key West, FL06.2005
Skills
- Phlebotomy
- Customer service
- Venipuncture
- Computer literacy
- Computer skills
- Microsoft Office
- FDA regulations
- Medical Billing
- Medical Coding
- Medical Records
- Insurance Verification
- Triage
- Experience Administering Injections
- Medical Scheduling
Certification
- Certified Phlebotomy Technician, January 2022 to December 2024
- Licensed Insurance Agent, January 2022 to December 2024
- 440 Csr license
- Licensed FL Notary, January 2021 to January 2024
- Property & Casualty License
Languages
Spanish, Fluent
Timeline
Manager
Turnkey Roofing of Fl
03.2022 - 04.2025
State Farm Agent
Clendon Webb Agency
11.2020 - 03.2021
Customer Service Representative
One Stop Cooling And Heating
11.2018 - 11.2020
Customer Service Representative
Allstate Insurance
11.2017 - 04.2018
Customer Service Representative
A Better Vue
03.2016 - 11.2018
Medical Assistant
Advanced Urgent Care
01.2010 - 08.2016
High school diploma -
Key West High School