Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Janet Sanchez

Bronx,N.Y.

Summary

Dynamic professional with extensive experience in rehabilitation and nursing environments. Expertise in client relations and organizational management, with a strong focus on complex billing processes and effective patient communication. Demonstrated success in enhancing operational efficiency while fostering strong relationships with clients and colleagues.

Overview

27
27
years of professional experience

Work History

Collections Agent

Concourse Rehhabilitation & Nurshing Center
Bronx, New York
12.2019 - 02.2025

Coordinated patient and family meetings to collect monthly insurance obligations.

Completed budget extension requests and discharge notices for Medicaid submissions.

Issued traditional Medicare NOMNCS forms to patients and primary contacts.

Presented HMO NOMNC forms to patients and facilitated necessary appeals.

Communicated with Social Security Administration on behalf of patients and facility.

Submitted Rep-payee and COA forms to Social Security Administration.

Verified accuracy of SSN, DOB, and telephone numbers in patient records.

Provided outside billing company with required documents, including PRIs and MD notes.

Receptionist/Accounts Receivables

Ultra Plumbing
Bronx, New York
01.2018 - 01.2019
  • Answered phones and provided requested information
  • Scheduled/confirmed appointments
  • Photocopied and faxed necessary documents
  • Called customers for payments due on accounts
  • Applied payments to accounts

Billing Clerk/Data Entry

East Coast Petroleum
Bronx, New York
01.2012 - 01.2017
  • Scheduled boiler service request
  • Invoiced daily boiler service repairs
  • Emailed, faxed, scanned and photocopied documents
  • Answered telephones and provided requested information
  • Composed and submitted proposal to clients
  • Kept record of upcoming DOB & DEP inspection
  • Completed and submitted required documentation to the DOB & DEP

Receptionist/ Billing Clerk

Quality Heating & Fuel Oil Corp.
Bronx, New York
01.1998 - 01.2012
  • Organized filing system and upgraded the former system
  • Faxed, scanned and photocopied documents
  • Answered telephones and provided requested information
  • Handled customer's complaints
  • Sold #2, #4, and #6 fuel oil
  • Dispatched and scheduled fuel oil deliveries and boiler service request
  • Performed technical typing
  • Invoiced daily fuel deliveries and boiler service calls
  • Performed month end closings and forwarded reports to accountant

Education

SUNY -

Bronx Educational Opportunity Center
Bronx, New York
01.2018

G.E.D -

Fayette County Community Action Education Program
Uniontown, Pennsylvania
01.2002

Skills

  • Client and coworker relations
  • Organizational skills
  • Interpersonal rapport
  • Dependability and reliability

Languages

  • Spanish
  • English

Timeline

Collections Agent

Concourse Rehhabilitation & Nurshing Center
12.2019 - 02.2025

Receptionist/Accounts Receivables

Ultra Plumbing
01.2018 - 01.2019

Billing Clerk/Data Entry

East Coast Petroleum
01.2012 - 01.2017

Receptionist/ Billing Clerk

Quality Heating & Fuel Oil Corp.
01.1998 - 01.2012

SUNY -

Bronx Educational Opportunity Center

G.E.D -

Fayette County Community Action Education Program
Janet Sanchez