Dynamic professional with extensive experience in rehabilitation and nursing environments. Expertise in client relations and organizational management, with a strong focus on complex billing processes and effective patient communication. Demonstrated success in enhancing operational efficiency while fostering strong relationships with clients and colleagues.
Coordinated patient and family meetings to collect monthly insurance obligations.
Completed budget extension requests and discharge notices for Medicaid submissions.
Issued traditional Medicare NOMNCS forms to patients and primary contacts.
Presented HMO NOMNC forms to patients and facilitated necessary appeals.
Communicated with Social Security Administration on behalf of patients and facility.
Submitted Rep-payee and COA forms to Social Security Administration.
Verified accuracy of SSN, DOB, and telephone numbers in patient records.
Provided outside billing company with required documents, including PRIs and MD notes.