Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Kechandra Hodges

Pearl,MS

Summary

Dynamic professional with a polished record and over 10 years of experience in driving sales growth, acquiring diverse clientele, streamlining internal processes, and developing successful work teams. Highly skilled in banking solutions, integrated technology, and workforce training. Seeking to utilize the expertise I have gained to significantly impact improvement. Fast learner and committed to continuous, self-directed learning.

Overview

16
16
years of professional experience

Work History

COLLECTIONS AGENT

BankPlus
01.2017 - Current
  • Responsible for collecting outstanding loan & account balances according to bank lending policies and procedures
  • Negotiate repayment for closed accounts & loans
  • Implement processes to foreclose accounts
  • Track assigned accounts and reconcile data as needed.
  • Prepare documents for various attorney referrals for collections on accounts
  • Post attorney payments and related fees and expenses
  • Act as liaison between bank and collection attorney
  • Handle correspondence with customers, attorneys and bank employees.
  • Maintain files for legal action, court dockets and bankruptcy cases.
  • Issue payment and assess accounts for repossession expenses, attorney fees and charges for legal action.
  • Create and distribute daily financial reports that informs key stake holders of accounts & loans stats.
  • Collection of charged off checking accounts. Negotiate repayment plans for charged-off checking accounts.
  • Participation in High-Performance Connections program.
  • Make referrals to Mortgage Center and Wealth Management.

SENIOR TELLER

BankPlus
01.2013 - 01.2017
  • Organized schedule and quality control duties for teller staff.
  • Assisted in training and onboarding of new associates
  • Orchestrated bank wide sales connection project team which produced highly successful sales development plan and incurred more than 200% additional revenue as calculated in the year of its inception.

ASSISTANT MANAGER

Lane Bryant
01.2008 - 01.2013
  • Directed sales goals for store associates
  • Procured store goods to deliver optimal points of sale
  • Organized employee work assignments and scheduled shifts.

Education

BACHELOR OF SCIENCE- MATHEMATICS -

JACKSON STATE UNIVERSITY
Jackson, MS
01.2010

Skills

  • Cross Functional Leadership
  • Risk Management
  • Auditing & Controls
  • Finance & Money Services
  • Sales & Promotions
  • Project Management
  • New Business Development
  • Training & Development
  • Microsoft Office
  • Data Analytics
  • Client Relations
  • Keyboarding & 10 Key
  • Account Acquisition
  • Budgeting & Forecasting
  • Cash Handling
  • Quality Control

Awards

CREDIT PLUS TRAINER - BANKPLUS 2014- PRESENT NEW ACCOUNT SALES CONNECTION LEADER - BANKPLUS 2014-2017 EXCELLENCE IN CUSTOMER SERVICE AWARD - BANKPLUS 2015

Timeline

COLLECTIONS AGENT

BankPlus
01.2017 - Current

SENIOR TELLER

BankPlus
01.2013 - 01.2017

ASSISTANT MANAGER

Lane Bryant
01.2008 - 01.2013

BACHELOR OF SCIENCE- MATHEMATICS -

JACKSON STATE UNIVERSITY

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Kechandra Hodges