Janet Sutton
Panama City,FL
Summary
Dedicated and safety-focused Bus Driver with a clean driving record and extensive experience at Bay Way Transit. Proven ability to enhance route efficiency and passenger satisfaction through effective communication and problem-solving skills. Committed to maintaining high safety standards and providing exceptional customer service while assisting passengers with disabilities.
Overview
17
17
years of professional experience
Work History
Bus Driver
Bay Way Transit
07.2020 - Current
- Operated transit vehicle safely, adhering to all traffic regulations and safety protocols.
- Navigated routes efficiently, ensuring timely arrival at designated stops.
- Assisted passengers with boarding and disembarking, promoting a courteous travel environment.
- Conducted pre-trip inspections of vehicles, identifying maintenance needs promptly.
- Managed cash transactions and fare collection accurately during shifts.
- Communicated effectively with dispatchers regarding route changes and service updates.
- Trained new drivers on operational procedures and safety standards.
- Implemented improvements in route efficiency through feedback from passengers and staff.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
School Bus Driver
Broward County Public Schools Transportation
09.2019 - 02.2020
- Safely operated school buses, ensuring timely transportation for students.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Managed student behavior on the bus, fostering a respectful and secure environment.
- Communicated effectively with parents and school staff regarding transportation issues.
- Adapted routes as needed to accommodate schedule changes or road conditions.
- Maintained accurate records of daily trips, incidents, and passenger counts.
- Collaborated with team members to improve operational efficiency and service quality.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
Transit Bus Operator
Hampton Roads Transit
05.2018 - 07.2019
- Operated transit buses safely in compliance with traffic regulations and company policies.
- Monitored passenger safety and comfort during daily routes, providing exceptional customer service.
- Conducted pre-trip inspections to ensure vehicle readiness and adherence to maintenance protocols.
- Coordinated with dispatch to adjust routes in response to real-time traffic conditions and emergencies.
- Managed passenger interactions with professionalism, resolving conflicts and addressing inquiries promptly.
- Collaborated with team members to uphold operational standards and maintain a positive work environment.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
- Transported customers to and from Location.
- Accepted and processed fares.
- Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
School Bus Driver
Norfolk Public Schools Transportation
05.2009 - 08.2017
- Trained new drivers on safety protocols and company policies for effective onboarding.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
Education
No Degree - High School Teaching
C.O.P.E NORTH ( Miami Dade County Public Schools)
Miami, FLNo Degree - Certified Nursing Assistant
Florida College of Business
Miami, FLNo Degree -
G.E.D. Studies
Online StudiesNo Degree - Mathematics, Social Studies, English, Science Stud
Miami Edison Sr. High School
Miami, FL06.1988
Skills
- Clean driving record
- Safety-focused
- Weather condition driving
- Pre-trip inspections
- Defensive driving
- Safety practices
- Problem-solving
- DOT regulations
- Elderly and disabled assistance
- Disability awareness
- Passenger safety
- Passenger assistance
- Transporting students
- Adaptable to change
- Map reading
- Inclement weather driving
- Vehicle inspections
- Commercial driving
- Fare collection
- Team collaboration
- DOT standards
- Emergency procedures
- Passenger interaction
- Customer service
- Air brake certification
- CDL Class A
- Dependability and punctuality
- Dependable and trustworthy
- Vehicle inspection
- CDL license
- Communication and interpersonal skills
- Bus cleaning
- Defensive driving practices
- Tires and brakes inspections
- Customer relations
- Clean MVR
- Two-way radio operation
- Ability to lift 50 pounds
Timeline
Bus Driver
Bay Way Transit
07.2020 - Current
School Bus Driver
Broward County Public Schools Transportation
09.2019 - 02.2020
Transit Bus Operator
Hampton Roads Transit
05.2018 - 07.2019
School Bus Driver
Norfolk Public Schools Transportation
05.2009 - 08.2017
No Degree - High School Teaching
C.O.P.E NORTH ( Miami Dade County Public Schools)
No Degree - Certified Nursing Assistant
Florida College of Business
No Degree -
G.E.D. Studies
No Degree - Mathematics, Social Studies, English, Science Stud
Miami Edison Sr. High School