Janet Vizcarra
Palm Springs,CA
Summary
Adept at streamlining office workflows and enhancing patient care, I leveraged my expertise in office management and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, working effectively unsupervised and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
Dental Treatment Coordinator
Interdent Coorporation
Palm Springs, CA
07.2020 - Current
- Assisted in the coordination of dental treatment plans for patients.
- Created and maintained patient records, including insurance information, medical histories, and x-ray results.
- Provided patients with guidance and education on dental care topics such as preventive maintenance and oral health issues.
- Verified patient insurance coverage prior to treatments or procedures being performed.
- Worked closely with dental hygienists and dentist to ensure proper services were provided to each patient.
- Prepared financial estimates for proposed treatments in consultation with dentists.
- Reviewed patient charts before each visit to ensure accuracy of documentation.
- Ensured compliance of HIPAA regulations within the office environment.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Property Management Administrative Assistant
The Madison Club
La Quinta, CA
02.2019 - 07.2020
- Answered incoming calls to the office and directed inquiries to appropriate personnel.
- Scheduled appointments for property management staff, tenants, and vendors.
- Coordinated move-ins and move-outs of tenants by scheduling inspections and cleaning services as needed.
- Handled general correspondence between tenants and landlords via mail or email.
- Conducted periodic walkthroughs of vacant units prior to new tenancy agreements being signed off.
- Responded quickly and efficiently to emergency situations at properties such as broken pipes or faulty electrical wiring.
Security Officer Supervisor
Tenet
Palm Springs, CA
01.2016 - 02.2019
- Monitored alarm systems, radio frequencies, and CCTV surveillance cameras for suspicious activity.
- Provided support to officers in the field by relaying information and responding to requests in a timely manner.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Education
Associate of Science - Criminal Justice
Brightwood College
Palm Springs, CA09-2018
High School Diploma -
Coachella Velley High School
Thermal, CA05-2015
Skills
- Insurance Billing
- Excellent multitasking capability
- Patient file management
- Front Office Management
- Confidentiality
- Team Collaboration
- Insurance Verification
- Treatment Planning
- Phone Etiquette
- Office Administration
Timeline
Dental Treatment Coordinator
Interdent Coorporation
07.2020 - Current
Property Management Administrative Assistant
The Madison Club
02.2019 - 07.2020
Security Officer Supervisor
Tenet
01.2016 - 02.2019
Associate of Science - Criminal Justice
Brightwood College
High School Diploma -
Coachella Velley High School