Dedicated support professional with strong attention to detail, ensuring organizational efficiency and confidentiality. Proven ability to streamline operations and enhance teamwork.
Overview
22
22
years of professional experience
Work History
Support Staff
Town of Mendon Youth Center
Honeoye Falls, NY
11.2025 - Current
Supported operations by maintaining cleanliness and order within the facility.
Provided guidance to youth participants, fostering a supportive environment.
Office Manager
Mendon Meadows Marketplace
Mendon, NY
02.2004 - 08.2024
Managed all facets of customer service to ensure seamless support and resolution of inquiries.
Managed daily office operations to ensure efficiency and workflow continuity.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Hired, managed, developed and trained staff, established and monitored goals, and conducted performance reviews.
Created and maintained a spreadsheet for department heads to input their gross profit numbers weekly.
Created and maintained a spreadsheet for weekly gross profit reports to be easily accessed and reviewed.
Worked within the payroll system to input and monitor hours scheduled, worked and paid for each employee.
Optimized organizational systems for payment collections, Accounts Receivable, deposits, and recordkeeping.
Kept inventory and ordered both stock and supplies.
Education
Associate of Science - Medical Assistance And Business
Bryant & Stratton College
NY
Skills
Documentation
Employee communications
Records management
Quick learner
Confidentiality and data protection
Attention to detail
Reliability
Timeline
Support Staff
Town of Mendon Youth Center
11.2025 - Current
Office Manager
Mendon Meadows Marketplace
02.2004 - 08.2024
Associate of Science - Medical Assistance And Business