Janet Whisenant
Hemet,CA
Summary
Detail-oriented Data Entry Clerk and Sales Associate with experience accurately entering data, processing transactions, and assisting customers. Bilingual professional skilled in answering customer inquiries, resolving issues, and providing clear, professional communication. Known for efficiency, accuracy, and delivering excellent customer service while supporting sales and administrative operations.
Overview
15
15
years of professional experience
Work History
Data Entry Clerk
BC Technology Group
Las Vegas, NV
02.2019 - 12.2025
- Checked source documents against entered data to ensure accuracy.
- Assisted colleagues with resolving any issues related to data entry operations.
- Verified accuracy and completeness of data entry into the database system.
- Maintained confidentiality of sensitive information entered into the system.
- Operated various office equipment such as scanners, printers. when required.
- Followed up on pending tasks until completion.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Provided support to management staff in regards to data entry processes.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Identified discrepancies between source documents and entered data.
- Maintained updated knowledge of industry trends related to data entry operations.
- Identified and corrected data entry errors to prevent duplication across systems.
Sales Associate
Life Touch
Cerritos, California
02.2011 - 01.2016
- Assisted customers with product inquiries and service-related issues.
- Processed sales transactions efficiently and accurately.
- Provided product recommendations to enhance customer satisfaction.
- Collaborated with team members to resolve customer complaints promptly.
- Maintained knowledge of current promotions and store policies.
- Trained new employees on customer service protocols and procedures.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
Education
High School Diploma -
Michaelson High School
Lakewood, CA05-1998
Skills
- Verifying data accuracy
- Data accuracy
- Professional and mature
- Meticulous attention to detail
- Error identification
- Maintains confidentiality
- Data screening
- Pleasant demeanor
- Data Entry
- Strong interpersonal skills
- Strong Problem Solver
- Excellent communication skills
Languages
Spanish
Full Professional
Timeline
Data Entry Clerk
BC Technology Group
02.2019 - 12.2025
Sales Associate
Life Touch
02.2011 - 01.2016
High School Diploma -
Michaelson High School