Janet Willard
Osceola,IN
Summary
Dynamic and dedicated Certified Medical Assistant with extensive experience at Corewell Health. Proven expertise in varies specialty offices and family practice , patient scheduling, enhancing clinic efficiency. Recognized for compassionate patient care and mentoring junior staff, fostering a collaborative environment. Committed to maintaining HIPAA compliance and delivering high-quality healthcare services.
Overview
21
21
years of professional experience
Work History
Registered Medical Assistant
Corewell Health
Niles, MI
01.2008 - 03.2026
- Administered patient assessments and vital sign monitoring to ensure accurate health evaluations.
- Coordinated patient scheduling and managed electronic health records for improved workflow efficiency.
- Assisted healthcare providers with clinical procedures, maintaining high standards of patient care and safety.
- Educated patients on treatment plans and medical procedures, enhancing understanding and compliance.
- Trained new staff in office protocols and patient interaction techniques to foster a collaborative environment.
- Streamlined inventory management processes for medical supplies, reducing waste and improving availability.
- Led initiatives to improve patient intake processes, resulting in enhanced operational efficiency within clinics.
- Mentored junior medical assistants, fostering skill development and adherence to best practices in patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
Certified Medical Assistant
Borgess Lee Memorial
Dowagiac, MI
07.2005 - 01.2008
- Administered patient assessments and vital sign monitoring to ensure accurate health evaluations.
- Coordinated patient scheduling and managed electronic health records for improved workflow efficiency.
- Assisted healthcare providers with clinical procedures, maintaining high standards of patient care and safety.
- Educated patients on treatment plans and medical procedures, enhancing understanding and compliance.
- Trained new staff in office protocols and patient interaction techniques to foster a collaborative environment.
- Streamlined inventory management processes for medical supplies, reducing waste and improving availability.
- Led initiatives to improve patient intake processes, resulting in enhanced operational efficiency within clinics.
- Mentored junior medical assistants, fostering skill development and adherence to best practices in patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
Education
Medical Assistaing - Medical
Olympia Career Training Institute
Kalamazoo, MI12-2004
Skills
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Orthopedic splints
- Clinical documentation
- Minor surgical assistance
- Patient scheduling
- Vital sign monitoring
- Insurance verification
- OB/GYN procedures
- Wound care specialist
- Medical coding
- Emergency response preparedness
- Regulatory compliance
- Electronic health records management
Timeline
Registered Medical Assistant
Corewell Health
01.2008 - 03.2026
Certified Medical Assistant
Borgess Lee Memorial
07.2005 - 01.2008
Medical Assistaing - Medical
Olympia Career Training Institute