Janeth Ramirez
Albany,New York
Summary
I am disciplined, hardworking and detail oriented, ready to take on any new challenge or situation that comes my way. Im a fast learner who can work under pressure alone or team oriented focusing on finishing the task. I have the experience, knowledge and strong drive to succeed. Outgoing college student pursuing flexible part-time employment with weekend and evening shift options. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Waitress
Sabor Azteca
Clifton Park, United States
05.2023 - Current
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
Returns Supervisor
Life and home
Latham , United States
05.2020 - Current
- Checked packaging to verify good quality, no damage and acceptable appearance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Processed refunds and credits according to established guidelines.
- Partnered with UPS and FedEx to schedule returned products for pick up and ship replacements.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Provided assistance with monthly physical inventories as needed.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Maintained accurate inventory records through manual and computerized systems.
- Examined merchandise to determine problems and evaluate for possible solutions or repair.
- Trained, managed and motivated employees to promote professional skill development.
- Maintained accurate documentation of all returned items and transactions.
Education
Bachelor of Arts - Early Childhood Special Education
The College of Saint Rose
Albany, NewYork05-2025
Skills
- Customer Service
- Shipment Preparation
- Documentation and Reporting
- Amazon FBA
- Data Analysis
- Shipping and Receiving
- Microsoft Office
- Grade-Level Translation
- Student Education
- Fast Learner
- Heavy Lifting
Languages
English
First Language
Spanish
Proficient (C2)
C2
Affiliations
- Avid fitness enthusiast
- Traveler
- Hiker
- Foodie lover
Timeline
Waitress
Sabor Azteca
05.2023 - Current
Returns Supervisor
Life and home
05.2020 - Current
Bachelor of Arts - Early Childhood Special Education
The College of Saint Rose
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