Janeth Robledo
Dallas,TX
Summary
Dynamic Bail Bond Agent with proven expertise in case management and compliance monitoring at A-ez Out Bail Bonds. Skilled in client communication and investigative techniques, I consistently exceeded customer satisfaction by implementing creative solutions. Adept at risk assessment, I ensure adherence to court orders while maintaining strong relationships with clients.
Overview
7
7
years of professional experience
Work History
Bail Bond Agent
A-ez Out Bail Bonds
Dallas, TX
04.2024 - Current
- Prepared reports detailing information about individual cases such as arrest warrants issued or revoked bonds.
- Tracked, detained, and brought suspects to authorities for failures to appear in court.
- Monitored the activities of defendants released on bond to ensure compliance with court orders.
- Conducted investigations into cases involving suspects who have violated terms of their bond agreement.
- Communicated regularly with clients via phone calls or emails regarding their case status updates.
- Exceeded customer satisfaction by finding creative solutions to problems.
Crew Member
Sonic
DALLAS, TX
03.2018 - 06.2025
- Handled order processing, meal preparation, and payment collection with precision.
- Exhibited strong multitasking skills while managing multiple orders simultaneously.
- Provided excellent customer interactions by welcoming patrons and addressing their needs.
- Ensured sanitation of food prep areas, tools, and equipment consistently.
- Cultivated a supportive work environment through effective collaboration with team members.
- Engaged with management for constructive feedback and performance enhancement
Janitor
ABM Janitorial Services
Dallas, TX
08.2018 - 11.2018
- Maintained accountability for building keys, master keys, and access cards.
- Executed thorough restroom cleanings to sanitize all surfaces.
- Sorted and disposed of trash and recycling to ensure cleanliness in common areas.
- Vacuumed floors and dusted furniture to uphold a professional appearance.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Set up and removed furniture and supplies for meetings and special events.
Crew Member
Little Caesars Pizza
Dallas, TX
06.2018 - 08.2018
- Delivered exceptional customer service by promptly addressing guest concerns and inquiries.
- Processed orders, prepared meals, and collected payments efficiently across the front counter and drive-thru.
- Upsold menu items and promoted special offers to boost overall sales performance.
- Maintained familiarity with products to provide informed recommendations and suggestions.
- Operated the cash register to accurately ring up final bills and manage diverse payment methods.
Education
Franklin D Roosevelt
Dallas, TX01-2021
Skills
- Case management and compliance monitoring
- Call center operations
- Investigative techniques
- Client communication
- Risk assessment
Languages
English
Professional
Spanish
Professional
Timeline
Bail Bond Agent
A-ez Out Bail Bonds
04.2024 - Current
Janitor
ABM Janitorial Services
08.2018 - 11.2018
Crew Member
Little Caesars Pizza
06.2018 - 08.2018
Crew Member
Sonic
03.2018 - 06.2025
Franklin D Roosevelt