Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Janeth Rodriguez

Garland

Summary

Dedicated and motivated professional with a strong desire to take on new challenges and advance my career. Experienced in efficiently organizing seating arrangements for individuals or parties, I possess a deep understanding of how to maximize customer satisfaction. Excellent communication, planning, and problem-solving skills allow me to handle any situation with ease. Committed to delivering exceptional service, always willing to go the extra mile to exceed customers' expectations.

Overview

9
9
years of professional experience

Work History

To-Go Server

Mi Cocina Restaurants
10.2020 - 12.2024
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
  • Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
  • Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
  • Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
  • Utilized point-of-sale systems efficiently to input orders accurately and track customer preferences for future reference when desired.
  • Assisted in inventory management, reducing waste and controlling costs for the establishment.

Private Nanny

Stephanie Kaluakini
01.2018 - 03.2019
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Taught children everyday skills and language.
  • Taught children basic life skills, manners and personal hygiene.

Hostess

Desperados Mexican Restaurant
03.2017 - 12.2017
  • When I had the chance i would open and close the doors for people who would come in
  • Helped restaurant staff set up small and large events to coordinate smooth execution
  • Stayed on top of server avalability and table turnover to make accurate decisions about seating locations
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating
  • Placed reservations through phone and email into reservation book
  • Managed guest expectations by relaying information regarding hours, wait times and specials
  • Recognized VIP customers immediately and provided special treatment, including preferred tables
  • Accommodated guests with special needs, including accommodations for child seats
  • Answered phones politely and promptly, accurately recording and confirming
  • Answered telephone to provide establishment information and take party reservations
  • Checked menus to verify current selection availability and cleanliness
  • Answered front of house phone to inform customers of wait times, take reservations and greet guests entering restaurant and gathered information to seat groups or place on waist, distributing pagers to waiting guests
  • Notified servers after seating parties in section for prompt service
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival
  • Answered customers' questions about hours, seating cument wat time and other

Head Dishwasher

Cane Rosso
03.2016 - 01.2017
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats
  • Sound and poised food from dirty dishes and placed tems in dishwashing machine
  • Wiped down and sanitized food preparation areas using dishdi, hot water and cleaning products

Education

High School -

Berkner High School
Richardson, TX

Skills

  • Seating assignment preparation
  • Table setting arrangements
  • Strong team member
  • Floor display design
  • Effective multi-task
  • Outgoing personality
  • Excellent customer service

Languages

Spanish/ english
Native or Bilingual

Timeline

To-Go Server

Mi Cocina Restaurants
10.2020 - 12.2024

Private Nanny

Stephanie Kaluakini
01.2018 - 03.2019

Hostess

Desperados Mexican Restaurant
03.2017 - 12.2017

Head Dishwasher

Cane Rosso
03.2016 - 01.2017

High School -

Berkner High School

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Janeth Rodriguez