Janeth Taveras
Hollywood,FL
Summary
Motivated Bilingual Worker seeking to apply Solid Organizational and Communication skills in a workfield where teamwork and customer service is number one Priority
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist
LAWFIRM
North Miami, FL
12.2018 - Current
- Greeting and welcoming all clients that come in the office and assisting them with their needs & inquiries. Notifying other workers of clients arrival.
- Developed personal organization and multitasking skills in a fast-paced environment and answered, screened and processed over 200 calls daily using a call management system and web-based communications.
- Relay messages from attorneys or assistants to client/incoming calls.
- Memorize more than 60+ employees extension and know exactly their job duties.
- Have a professional attitude and comprehend and sympathize with all clients.
- Merge cover sheets and sent out letter of representation to clients and insurance companies, upload/scan/copy everything to firms computer system.
- Forward emails to corresponding assistants/paralegals.
- Upload lawsuits to Time Matters and send to clients.
- Find overall district cost for the attorney.
Operated cash register at check out, and other related cashier duties
½ CHECKS CASHED
Dallas, TX
05.2015 - 09.2017
- Ability to memorize accurately product codes to enhance customer service at the register.
- Assisted Scan Coordinator to test price integrity of products in the store.
- Balanced cash drawers, prepared store deposits, completed necessary paperwork for closing.
- Receive payment by cash, check, credit cards, vouchers or automatic debit; issue receipts, refunds, credits or change due to customers
- Job focused on strong customer service foundation
- Send/Transfer money through computer system via Wester Union.
- Make or Cash money orders.
- Cash personal or corporation checks and verify that they are not fraudulent.
- Close down all electronical systems and count all store sales, make sure all money safes are closed at end of night.
Call Center Representative
NELSON CALL CENTER
Dallas, TX
01.2015 - 05.2015
- Responded to and handled customer complaints and inquiries in a timely manner
- Maintained a polite and professional telephone manner
Education
HIGH SCHOOL DIPLOMA - undefined
EMMETT J CONRAD HIGH SCHOOL
06.2014
Skills
- Customer Service
- Cash handling
- Office experience
- Team management
- Phone etiquette
- Front desk
- Team Member
- Cash register
- Customer service
Certification
Driver's License
Languages
Spanish
English
Additional Information
- SKILLS
- Multitasker
- Team Helper
- Ability to work under pressure
- Self-Motivation
- Organization
Timeline
Receptionist
LAWFIRM
12.2018 - Current
Operated cash register at check out, and other related cashier duties
½ CHECKS CASHED
05.2015 - 09.2017
Call Center Representative
NELSON CALL CENTER
01.2015 - 05.2015
HIGH SCHOOL DIPLOMA - undefined
EMMETT J CONRAD HIGH SCHOOL