Janett Escobar
Summerville,SC
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Leader in Training
Gerber children’s wear
Summerville
06.2001 - Current
- Identified areas of improvement within the organization and developed strategies to address them.
- Collaborated with other departments within the organization to ensure effective communication between teams.
- Analyzed data related to customer satisfaction surveys, identifying trends and opportunities for improvement.
- Enforced safety protocols throughout the workplace, ensuring compliance with applicable regulations.
- Provided guidance and support to team members on a daily basis.
- Conducted interviews with prospective employees, making hiring decisions based on qualifications.
- Maintained up-to-date records of all staff activities.
- Assisted in creating and implementing new policies and procedures.
- Managed workloads among team members to maximize efficiency while minimizing errors.
- Monitored employee performance, providing feedback and coaching when necessary.
- Served as a mentor to junior team members, providing advice on career development strategies.
- Recruited and trained new employees to meet job requirements.
- Assisted in training new employees on warehouse operations procedures.
- Provided training for new staff members on safe handling procedures.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Inspected returned merchandise for damages before restocking shelves properly.
- Operated forklift to move materials around the warehouse safely.
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
- Used hand pallet truck to transport heavy material within the facility.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Followed safety guidelines while operating machinery in the facility.
- Collaborated with other departments to coordinate product delivery schedules.
- Organized materials on pallets according to size, weight, and type of item.
- Organized warehouse racks to ensure efficient storage of goods.
- Inspected and moved products to designated areas in warehouse.
- Used pallet jacks to move items to and from warehouse locations.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Coordinated with the shipping department to schedule pick-ups and deliveries.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Trained new employees regarding warehouse procedures and standards.
- Collected empty pallets for reuse or disposal in accordance with company policy.
- Labeled boxes, containers, and pallets for shipment purposes.
- Stacked cartons onto appropriate pallets according to size and weight restrictions.
- Maintained a safe work environment by adhering to safety regulations at all times.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Assembled and packed orders according to customer specifications.
- Operated forklift to move, load, and unload materials from trucks or other vehicles.
- Prepared outgoing orders for shipment according to customer specifications.
- Ensured safety compliance standards were met at all times while working in the warehouse environment.
- Cleaned the warehouse area on a daily basis including sweeping floors and wiping down surfaces.
- Provided general administrative support when necessary including filing paperwork, answering phones.
- Wrapped finished products for storage or shipment using shrink wrap machine or other wrapping equipment.
- Coordinated with vendors regarding product availability and delivery schedules.
- Loaded and unloaded trucks with hand truck or pallet jack.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Monitored merchandise received and shipped from facility in computer system.
Education
GED -
Hating High School
Houston, TX12-2024
Skills
- Staff Management
- Business Administration
- Employee Development
- Process Improvement
- Multitasking
- Team Collaboration
- Managing Operations and Efficiency
- Problem-solving abilities
- Training and Development
- Relationship Building
- Professional and Courteous
- Positive Attitude
- Attention to Detail
- Reliability
- Adaptability
- Staff Training
- Team Leadership
- Hiring and Training
- Adaptability and Flexibility
- Bilingual Spanish/English
- Fluency Spanish/English
Timeline
Leader in Training
Gerber children’s wear
06.2001 - Current
GED -
Hating High School