Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
2010
2010
years of post-secondary education
Work History
Leader in Training
QuickChek
Bloomfield, NJ
05.2024 - Current
Supervised daily operations to ensure excellent customer service standards.
Trained team members on operational procedures and best practices.
Assisted in inventory management and stock replenishment processes.
Coordinated staff schedules to optimize workflow and coverage needs.
Developed training materials for new employees on store policies.
Facilitated team meetings to discuss goals, challenges, and improvements.
Communicated openly and consistently with team members to share goals and update on planned events.
Developed strong relationships with internal stakeholders, vendors, customers.
Trained workers in sales strategies to improve store profitability.
Assistant Manager
QuickChek
Bloomfield, NJ
01.2024 - 05.2024
Managed daily schedules and coordinated staff assignments to ensure coverage.
Facilitated training sessions for new employees on company policies and procedures.
Collaborated with upper management on project planning and execution strategies.
Resolved conflicts among team members to maintain a positive work environment.
Night Shift Manager
QuickChek
Bloomfield, NJ
01.2018 - 01.2024
Trained new employees on store procedures and customer service standards.
Supervised night operations ensuring compliance with company policies and regulations.
Monitored cash handling processes for accuracy and security during shifts.
Resolved customer issues efficiently to maintain high satisfaction levels.