Janett Esquivel
Leander,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information.
Overview
7
7
years of professional experience
Work History
Patient Access Specialist
Cedar Park Regional Medical Center
12.2020 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and validated patient demographics and insurance information.
Server
Valencia's Tex-Mex Garage
10.2020 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server Trainer
Texas Roadhouse Restaurant
03.2018 - 10.2020
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Prep Cook
Chick-fil-A
03.2017 - 01.2018
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Catering Assistant
Chartwells
09.2016 - 03.2017
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
No Degree -
Texas A&M University - Corpus Christi
Corpus Christi, TXNo Degree - Music Business
Dark Horse Institute
230 Franklin Rd Building 14, Franklin, TN 3706401.2024
Associate of Arts - Psychology
Austin Community College
Austin, TX12.2023
High School Diploma -
Leander High School
Leander, TX06.2014
Skills
- Bilingual
- Experienced in Microsoft Office Suite and Google Docs/Sheets/Slides
- Customer Service experience
- Type 44 words per minute
- Trained in maintaining confidentiality
- Interpersonal communication skills
- Attention to Detail
- Organizational skills
- Collaborative working style
Timeline
Patient Access Specialist
Cedar Park Regional Medical Center
12.2020 - Current
Server
Valencia's Tex-Mex Garage
10.2020 - 07.2021
Server Trainer
Texas Roadhouse Restaurant
03.2018 - 10.2020
Prep Cook
Chick-fil-A
03.2017 - 01.2018
Catering Assistant
Chartwells
09.2016 - 03.2017
No Degree -
Texas A&M University - Corpus Christi
No Degree - Music Business
Dark Horse Institute
Associate of Arts - Psychology
Austin Community College
High School Diploma -
Leander High School
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