Janett Jimenez
West Sacramento,CA
Summary
Fantastic customer service skills delegate tasks effectively. Not afraid to take initiative to get tasks done and work closely with various departments for an efficient work day.
Overview
9
9
years of professional experience
Work History
Office Assistant
United Bakery
08.2023 - 05.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Collaborated with various departments to complete assigned tasks.
Cashier
Home Goods
10.2019 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Ross Stores
07.2017 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier Level 4
IN N OUT
02.2015 - 05.2017
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
River City High School
West Sacramento, CA06.2015
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Dedicated Team Player
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
United Bakery
08.2023 - 05.2024
Cashier
Home Goods
10.2019 - 01.2023
Cashier
Ross Stores
07.2017 - 06.2019
Cashier Level 4
IN N OUT
02.2015 - 05.2017
High School Diploma -
River City High School
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