Janette Coss
La Grange,IL
Summary
Dedicated, energetic, focused, and highly motivated sales professional with 10 years of experience in client relationship service. Proven track record of exceeding client expectations and going above and beyond each and every client interaction. Possess a strong work ethic and drive that facilitate the building and maintenance of strong client relationships, which in turn have helped support organizational growth objectives.
Overview
10
10
years of professional experience
Work History
Agent Recruiter Aid
Realty of Chicago
01.2020 - Current
- Conducted assessments to evaluate candidate qualifications, skills, and cultural fit
- Partnered with hiring managers to understand staffing needs and develop recruitment plans aligned with business objectives
- Collaborated with the marketing team to enhance employer branding initiatives to attract top talent.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Mentored junior agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency''s success.
- Cultivated strong relationships with industry professionals, leveraging connections to generate referrals and new business opportunities.
Realtor
Realty of Chicago
08.2014 - 03.2024
- Consistently exceeded sales targets, achieving 156 sales individually and 200+ as a team member
- Earned 100 5 star reviews in combination Zillow/Google
- Leveraged market knowledge and negotiation skills to facilitate successful real estate transactions for clients.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
Education
REALTOR -
Inland Real Estate School
Oak Brook, ILAssociate of Arts - Marketing
College of Dupage
Glen Ellyn, IL05.2026
High School Diploma -
Morton East HS
Cicero, IL06.2008
Skills
- Realtor/Sales/Excellence in Customer Service (over 100 individual sales rep- 5 star reviews) 10 years
- Strong networking and relationship-building abilities
- Excellent communication and interpersonal skills
- Comprehensive and extensive understanding of the sales processes
- Ability to thrive in a fast-paced, results-driven environment
- Detail-oriented with strong organizational and time management skills
- Fast learner
- Solution oriented
- Quick software learner
- Persuasive Speaking
- Relationship Building
References
Available upon request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Agent Recruiter Aid
Realty of Chicago
01.2020 - Current
Realtor
Realty of Chicago
08.2014 - 03.2024
REALTOR -
Inland Real Estate School
Associate of Arts - Marketing
College of Dupage
High School Diploma -
Morton East HS