Accomplished Medical Appointment Scheduler and Patient Care Coordinator with a proven track record at UNC Johnston Health and Northwell Health System. Excelled in insurance verification and delivering exceptional customer service, significantly enhancing patient satisfaction.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.