Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Janeudy Hernandez Ruiz

St. Louis Park

Summary

I am a highly motivated and customer-focused Assistant Manager with three years of experience, seeking a job opportunity that will be both challenging and rewarding. With a proven track record in delivering exceptional customer service, I am dedicated to enhancing customer satisfaction and fostering positive relationships. I possess an exceptional ability to train, develop, and motivate staff to meet operational goals. As a goal-oriented professional, I am committed to ensuring the precise execution of tasks while consistently striving for excellence.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Walgreen's Pharmacy
St. Louis Park
01.2025 - 10.2025
  • Assisted pharmacists in preparing and dispensing medications.
  • Maintained cleanliness and organization of pharmacy workspace.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.

Shift Lead Manager

Walgreens
St. Louis Park
09.2021 - 01.2025
  • Oversaw day-to-day branch operations.
  • Managed staff, vehicle fleet inventory, and assisted in developing and implementing sales strategies.
  • Ensured high levels of customer satisfaction by improving service quality and operational efficiency.
  • Contributed to business growth by identifying new opportunities and streamlining operational processes.
  • Successfully trained and developed staff, leading to increased employee retention and team performance
  • Supervised daily store operations and ensured compliance with company policies.
  • Trained and mentored new staff on customer service standards and procedures.
  • Resolved customer complaints effectively to enhance satisfaction and loyalty.
  • Trained new employees on procedures, policies, and job functions.
  • Managed daily shift operations, including scheduling and assigning team members to specific tasks.

Education

Bachelor of Science - Finance and International Business

Minot State University
United States
05.2021

Skills

  • Adaptability
  • Multitask
  • Customer Service
  • Communication
  • Detail-Oriented
  • Problem-Solving
  • Conflict Resolution

Languages

  • English
  • Spanish, Native
  • English, Fluent

Timeline

Pharmacy Technician

Walgreen's Pharmacy
01.2025 - 10.2025

Shift Lead Manager

Walgreens
09.2021 - 01.2025

Bachelor of Science - Finance and International Business

Minot State University
Janeudy Hernandez Ruiz