JaNhya Watkins
6777 Rasberry Ln Shreveport,LA
Summary
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Shreveport, LA
08.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacy Tech Trainee
Ayers Career College-Target-WK South
04.2023 - 06.2023
- Completed 200 hours hands on pharmacy lab
- Provides assistance to pharmacists
- Filling prescriptions, answering to customer inquiries, updating records, keeping the pharmacy clean and organized, and completing tasks as assigned
Pharmacy Tech Assistant
Kings Pharmacy
12.2021 - 03.2022
- Assisted pharmacist with processing, pricing, and selling prescriptions to customers
- Assisted customers at counter, retrieved prescriptions, ring up orders, and stocked drugs, supplies, and over-the-counter merchandise
Clerk
United States Postal Service
11.2020 - 12.2021
- Processed and Sort outgoing and incoming mail using automated equipment
- Ensured all equipment and materials was organized for sorting
Education
Pharmacy Technician -
Ayer’s Career College
Shreveport, LA06.2023
Skills
- Prescriptions filling
- Well-Organized
- Order verification
- Time Management
- Pharmaceutical Calculation
- Insurance billing
- Answering customer questions
- Medication dispensing
- Supply restocking
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
08.2023 - Current
Pharmacy Tech Trainee
Ayers Career College-Target-WK South
04.2023 - 06.2023
Pharmacy Tech Assistant
Kings Pharmacy
12.2021 - 03.2022
Clerk
United States Postal Service
11.2020 - 12.2021
Pharmacy Technician -
Ayer’s Career College