Experienced with managing various clerical duties, including data entry, document management, and scheduling. Utilizes strong organizational skills and attention to detail to ensure smooth office operations. Knowledge of administrative procedures and software applications critical for supporting business functions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clerical Associate
Bellevue Hospital
New York, NY, USA
05.2023 - 08.2025
Proactively identified potential problems related to patient care within the hospital environment.
Fostered positive relationships with colleagues and healthcare professionals through effective communication skills.
Assisted physicians by scheduling appointments for patients, preparing charts for office visits, and following up on lab tests and reports.
Operated office equipment such as computers, printers, scanners and copiers with ease.
Performed daily administrative tasks including mailing, faxing, photocopying and scanning documents.
Interfaced with outside vendors regarding purchase orders or other related matters in a professional manner.
Utilized Microsoft Office software applications such as Word, Excel, PowerPoint, and Outlook proficiently.
Utilized knowledge of medical terminology to accurately transcribe doctor's orders into the electronic health record system.
Supported nursing staff by providing assistance during admission processes or discharge procedures.
Clerical Associate
RCM Technologies
New York, NY, USA
01.2022 - 02.2023
Entered data into an electronic database accurately and securely in accordance with HIPAA regulations.
Utilized Microsoft Office software applications such as Word, Excel, PowerPoint, and Outlook proficiently.
Utilized knowledge of medical terminology to accurately transcribe doctor's orders into the electronic health record system.
Supported nursing staff by providing assistance during admission processes or discharge procedures.
Provided excellent customer service to patients and visitors in a busy hospital setting.
Proactively identified potential problems related to patient care within the hospital environment.
Provided timely feedback regarding any issues or concerns that arose throughout shift hours.
Fostered positive relationships with colleagues and healthcare professionals through effective communication skills.
Assisted physicians by scheduling appointments for patients, preparing charts for office visits, and following up on lab tests and reports.
Operated office equipment such as computers, printers, scanners and copiers with ease.
Performed daily administrative tasks including mailing, faxing, photocopying and scanning documents.
Interfaced with outside vendors regarding purchase orders or other related matters in a professional manner.
Provided superior customer service by responding to inquiries in an efficient manner.
Office Assistant
Tompkins Cortland Community College
Dryden, NY, USA
09.2019 - 03.2020
Supported staff by performing data entry and completing administrative duties.
Handling incoming calls and other communications.
Greet office visitors.
Faxing and making copies of important documents.
Managing the admission filing system.
Updating paperwork and word processing.
Aiding with student-client reception as needed.
Performing general office clerk tasks and errands.
Maintaining office equipment as needed.
Creating, maintaining, and entering information into databases.
Analyzed sales and product entry.
Updated databases and company files with current data.
Answered phone calls and responded to customer emails.
Scanned, faxed, and filed sales receipts.
Associate / Visual Assistant Director
Journeys / Genesco Inc.
New York, NY, USA
08.2017 - 12.2018
Assisted with ordering, receiving, and stocking of merchandise.
Identified and reported discrepancies in inventory and sales to store manager.
Drove operational performance through process management and improvements.
Participated in team meetings, providing input and suggestions on organizational practices.
Composed letters and other correspondence, fostering external communications on behalf of leadership.