Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jania Salter

Robertsdale

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
year of professional experience

Work History

Team Lead

Buffalo Wild Wings
10.2024 - Current
  • Processed customer orders and accurately handled payment transactions.
  • Utilized standard greetings and telephone etiquette when addressing and speaking with guests.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Learned duties for various positions and provided backup at key times.

Retail Sales Associate

Ulta
02.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

Robertsdale High School
Robertsdale
05-2023

Skills

  • Client communication
  • Inbound and outbound calls
  • Positive and professional
  • Task prioritization

Timeline

Team Lead

Buffalo Wild Wings
10.2024 - Current

Retail Sales Associate

Ulta
02.2024 - Current

High School Diploma -

Robertsdale High School