Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Janiah Lopez

Sales Associate
Philadelphia,PA

Summary

Dynamic Sales Associate with a proven track record at Rock Study, excelling in product sales and customer service. Skilled in assessing customer needs and implementing effective sales strategies, consistently achieving targets. Known for building strong rapport and loyalty, driving revenue growth through exceptional service and product knowledge.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in sales associate role.

Overview

1
year of professional experience
2
years of post-secondary education

Work History

Rock Study
Philadelphia

Sales Associate
09.2023 - 09.2024

Job overview

  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.

Wendys Fast Food
Philadelphia

Sales Associate
02.2024 - 08.2024

Job overview

  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Bright Ray Highschool
Philadelphia

High School Diploma
09.2024 - Current

University Overview

Alternative continuing education to get credits for a highschool diploma in Academics.

Skills

Product sales

Customer service

Sales development

Customer needs assessment

Availability
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Timeline

Bright Ray Highschool

High School Diploma
09.2024 - Current

Sales Associate

Wendys Fast Food
02.2024 - 08.2024

Sales Associate

Rock Study
09.2023 - 09.2024
Janiah LopezSales Associate