Janibel Marte
Woodland Park,NJ
Summary
Highly motivated and disciplined professional with extensive experience in emergency communications, law enforcement support, and public interaction. Currently serving as a Public Safety Telecommunicator with the New Jersey State Police, managing high-pressure emergency situations and coordinating critical response efforts. Bilingual in English and Spanish with strong communication, decision-making, and crisis management skills. Proven ability to remain calm, think critically, and act efficiently in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Public Safety Telecommunicator
New Jersey State Police
Totowa, NJ
11.2022 - Current
- Receive, evaluate, and prioritize emergency and non-emergency calls to ensure rapid response
- Dispatch State Troopers and emergency personnel efficiently using radio and CAD systems
- Provide life-saving pre-arrival instructions including CPR, bleeding control, and emergency care
- Utilize CJIS and other law enforcement databases to access critical information
- Monitor multiple radio channels while maintaining situational awareness of active incidents
- Accurately document calls, incidents, and actions in real-time
- Remain calm and composed while handling high-stress, emotionally charged situations
- Coordinate with multiple agencies to ensure effective emergency response
Owner / Operator
The Beauty Bar JM LLC
Haledon, NJ
01.2019 - Current
- Own and operate a successful beauty business managing all daily operations
- Oversee scheduling, budgeting, inventory management, and client retention
- Develop marketing strategies through social media to grow client base
- Build strong client relationships through trust and professionalism
- Handle sensitive situations requiring discretion and conflict resolution
- Maintain compliance with state regulations and sanitation standards
Wax Specialist (Red Level)
European Wax Center
Edgewater, NJ
06.2013 - 05.2017
- Provided high-volume services in a fast-paced environment
- Maintained strict adherence to company protocols and hygiene standards
- Built strong client relationships and increased retention through education and service
- Handled sensitive client interactions with professionalism and discretion
Education
B.A. - Criminology & Criminal Justice (Minor: Sociology & Spanish)
William Paterson University
High School Diploma - Cosmetology License
Passaic County Technical Institute
Skills
- Directed emergency response and dispatch operations, ensuring swift and efficient incident management
- Assisted teams in navigating crisis situations using de-escalation techniques Supported conflict reduction efforts through practical crisis management strategies Helped create calm environments by applying effective de-escalation methods
- Directed implementation and ongoing maintenance of law enforcement communication systems to ensure operational reliability
- Assisted with incident documentation and report preparation to support team goals Collaborated with team members to collect accurate information for reports Maintained organized incident records for easy future access
- Assisted in community outreach initiatives to promote public safety awareness Supported local events to encourage community participation Collaborated with law enforcement to address community concerns effectively
- Assisted teams in resolving conflicts to maintain project timelines Supported problem-solving efforts to identify effective solutions Collaborated with colleagues to address challenges and improve workflows
- Enhanced situational awareness through proactive monitoring and analysis of environmental factors
- Assisted teams in achieving project goals through effective communication and collaboration Supported leadership initiatives aimed at enhancing team performance Fostered positive team environment by encouraging open communication and cooperation
Certification
- CPR / First Aid Certified
- Emergency Medical Dispatcher (EMD) Certified
- NECI 911 Certified
- CJIS Certified (Criminal Justice Information Systems)
- HAZMAT Awareness Training
- Cybersecurity Awareness Training
- FEMA Certified (ICS / Emergency Management Training)
Timeline
Public Safety Telecommunicator
New Jersey State Police
11.2022 - Current
Owner / Operator
The Beauty Bar JM LLC
01.2019 - Current
Wax Specialist (Red Level)
European Wax Center
06.2013 - 05.2017
B.A. - Criminology & Criminal Justice (Minor: Sociology & Spanish)
William Paterson University
High School Diploma - Cosmetology License
Passaic County Technical Institute