Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Janica Williams

Rockmart,GA

Summary

I am an enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. I have strong communication skills and am a good team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

McDonald's Restaurant
Cartersville, GA
08.2023 - Current
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Greeted customers promptly and responded to questions.
  • Processed credit card transactions accurately and efficiently.
  • Answered phone calls to assist customers with questions and orders.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Cleaning Manager

Williams Way Cleaning
Atlanta, GA
09.2019 - 06.2023
  • Developed strong customer relationships to encourage repeat business.
  • Collected deposits or payments and arranged for billing.
  • Maintained cleanliness of several buildings.

Education

Bachelor of Science - Early Childhood Education

University of Phoenix
Tempe, AZ
07-2026

High School Diploma -

Antioch High School
Antioch, TN
05-2009

Skills

  • Customer Service
  • Order Coordination
  • Merchandise Restocking
  • Customer Complaint Resolution

Affiliations

  • I love to jump rope.
  • Play basketball.
  • Read books.

Timeline

Customer Service Cashier

McDonald's Restaurant
08.2023 - Current

Cleaning Manager

Williams Way Cleaning
09.2019 - 06.2023

Bachelor of Science - Early Childhood Education

University of Phoenix

High School Diploma -

Antioch High School
Janica Williams