Residential House Manager
- Developed individualized care plans in collaboration with residents and families to meet specific needs.
- Successfully negotiated client contract renewals to create increased revenue.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Ensured compliance with local housing regulations by staying current on updates and making necessary adjustments to policies or practices accordingly.
- Collaborated with property owners or management companies on facility upgrades and renovations as needed.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
- Developed strong relationships with residents, fostering a positive and supportive living community.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
