Janice Burkey
Bradenton
Summary
Results-oriented leader with expertise in workflow management and chemical handling. Known for mentoring staff and improving service quality, ready to leverage skills to drive operational success and exceed client expectations.
Dedicated housekeeping professional skilled in guest relations, team leadership, and safety compliance. Proven track record in implementing cleaning schedules that enhance operational efficiency and elevate customer satisfaction.
Diligent [Desired Position] with strong background in managing housekeeping teams in high-demand environments. Proven track record of maintaining cleanliness and organization to meet standards. Demonstrated expertise in staff training and effective time management.
Experienced lead housekeeper delivering high standards of cleanliness, optimizing workflows, and enhancing guest satisfaction through effective team management and training.
Experienced with leading housekeeping teams and maintaining high cleanliness standards. Utilizes strong organizational skills and attention to detail to ensure efficient operations. Knowledge of training staff and implementing effective cleaning protocols.
Detail-focused housekeeping professional, prepared to lead and enhance cleaning operations. Extensive experience in maintaining high standards of cleanliness and efficiency. Known for collaborative teamwork and adaptability to dynamic needs. Expertise in staff supervision and quality control.
Overview
7
7
years of professional experience
Work History
Lead Housekeeper
Molly Maids Of Sarasota
1461 Tellevast Road Sarasota Fl. 34243
01.1998 - 05.2005
- Supervised daily cleaning operations, ensuring high standards of cleanliness and organization.
- Trained and mentored team members on effective cleaning techniques and safety protocols.
- Developed and implemented efficient cleaning schedules to optimize workflow and resource allocation.
- Conducted quality inspections to maintain service excellence and adherence to client specifications.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste and costs.
- Resolved client concerns promptly, enhancing customer satisfaction through effective communication.
- Streamlined processes to improve team efficiency, resulting in faster turnaround times for services.
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.
- Contributed to budget planning sessions, providing insights from a housekeeping perspective that helped inform financial decision-making processes at the property level.
- Reduced workload for team members by optimizing work schedules and task delegation.
- Managed inventory of housekeeping supplies, minimizing waste and lowering expenses through strategic purchasing decisions.
- Demonstrated leadership skills by guiding staff during periods of high occupancy or challenging situations with grace under pressure.
Store Clerk And Bartender
XYZ Liquor And Lounge
Lakeland Florida
06.2003 - 02.2005
- Assisted customers with product selections and provided recommendations on liquor options
- Managed inventory levels, ensuring stock availability and prompt restocking of popular items
- Processed customer transactions quickly and accurately using POS systems
- Maintained cleanliness and organization of store displays to enhance customer experience
- Trained new staff on operational procedures and customer service standards
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
- Managed returns and exchanges efficiently, resolving customer issues promptly while adhering to store policies.
- Increased repeat business through exceptional customer service that fostered loyalty among patrons.
Clerk and Store Stocker
ABC Liquor Store
6307 14 St West Bradenton Fl. 34207
07.2001 - 01.2003
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Processed customer transactions accurately using POS systems, enhancing checkout efficiency.
- Assisted in training new clerks on store policies and operational procedures, fostering team cohesion.
- Monitored store cleanliness and organization, contributing to a positive shopping environment.
- Implemented promotional displays to increase product visibility and drive sales growth.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Enhanced customer service with timely and accurate information when handling inquiries.
Education
Associate of Science -
Keiser College
Sarasota FlHigh School Diploma -
Vo Tec Adult High
Bradenton, Fl1993
Skills
- Health and safety
- Waste disposal
- Chemical handling
- Guest relations
- Window washing
- Floor polishing
- Supply ordering
- Security awareness
- Basic repair skills
- Bloodborne pathogens
- Eco-friendly practices
- Upholstery cleaning
Timeline
Store Clerk And Bartender
XYZ Liquor And Lounge
06.2003 - 02.2005
Clerk and Store Stocker
ABC Liquor Store
07.2001 - 01.2003
Lead Housekeeper
Molly Maids Of Sarasota
01.1998 - 05.2005
Associate of Science -
Keiser College
High School Diploma -
Vo Tec Adult High