Excel
Janice Harper
Commercial Sales Representative
Selma,AL
Summary
Self-motivated Commercial Sales Representative experienced in technical and non-technical fields. Success in price negotiations, service area definition and marketing support. Solid background acquiring new business across wide range of territories and drafting proposals for potential environments. Competent industry leader in finding market opportunities through cold calls, networking events and profiling potential customers. Exhibits strong presentation, negotiation and time management skills.
Overview
29
29
years of professional experience
Work History
Commercial Sales Representative
CNRG
05.2008 - Current
- Increased sales revenue by establishing new client relationships and nurturing existing ones.
- Developed strategic sales plans for achieving quarterly and annual targets, resulting in consistent sales growth.
- Collaborated with marketing team to create targeted promotional materials for various industries.
- Provided exceptional customer service, addressing client concerns promptly and effectively.
- Implemented CRM system to track leads, prospects, and ongoing communications with clients for improved efficiency.
- Managed a portfolio of high-value accounts, ensuring timely follow-ups and maintaining strong relationships.
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Conducted market research to identify key industry trends and potential business opportunities for expansion.
Consumer Affairs Specialist
Kellogg's
01.1995 - 01.2007
- Enhanced customer satisfaction by promptly addressing and resolving consumer inquiries and complaints.
- Collaborated with cross-functional teams to improve product quality and consumer experience.
- Streamlined complaint resolution process for increased efficiency and reduced response time.
- Developed comprehensive reports on consumer trends, contributing to the improvement of products and services.
- Conducted thorough investigations into complex consumer issues, resulting in effective resolutions and positive outcomes.
- Reviewed consumer feedback data for insights, driving continuous improvements in product offerings and customer service strategies.
Education
Bachelor of Science - ACCOUNTING
Strayer University
Washington, DC09.2023
Skills
- Sales Presentations
- Objection Handling
- Upselling Strategies
- Pipeline Management
- Territory Management
- Sales Reporting
Software
Microsoft Office
Quick books
Word
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Commercial Sales Representative
CNRG
05.2008 - Current
Consumer Affairs Specialist
Kellogg's
01.1995 - 01.2007
Bachelor of Science - ACCOUNTING
Strayer University
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