Janice Hill
Oswego,Illinois
Summary
Offering strong organizational skills and keen ability to manage multiple tasks in fast-paced healthcare setting, eager to learn and develop further. Brings understanding of medical terminology and patient interaction, along with proficiency in Epic scheduling software.
Overview
20
20
years of professional experience
Work History
Surgery Scheduler
Surgical Care Affiliates Ambulatory Surgery Ctr.
03.2021 - 07.2024
- Arranged daily gastroenterology procedures.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Developed relationships with referring physicians'' offices, fostering strong communication channels that benefitted both parties in coordinating patient care.
- Improved surgery room utilization with meticulous scheduling, avoiding overlaps and downtime.
- Maintained confidentiality and compliance with healthcare regulations, safeguarding patient information.
Clinic Surgery Scheduler
Northshore University Health System - Evanston
06.2004 - 12.2020
- Scheduled adult and pediatric ENT procedures.
- Communicate pre and postoperative instructions.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Provide pricing support for procedures and verification of insurance.
- Check patients in/out
- Handled calls efficiently, answering questions and triaging
- Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
Education
High School Diploma -
Evanston Township High School
1600 Dodge Avenue, Evanston, Illinois06-1977
Skills
- Schedule coordination
- Time management
- Microsoft office
- Medical Billing and Coding
- Teamwork orientation
- HIPAA compliance
- Data entry proficiency
- Epic systems
Accomplishments
Developed positive relationships with patients and staff while driving high patient volume, seeking to obtain a position that will allow me to utilize my experience and advance my development.
Timeline
Surgery Scheduler
Surgical Care Affiliates Ambulatory Surgery Ctr.
03.2021 - 07.2024
Clinic Surgery Scheduler
Northshore University Health System - Evanston
06.2004 - 12.2020
High School Diploma -
Evanston Township High School
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