Janice Lawson
Spartanburg,USA
Summary
Background encompasses extensive professional sales experience working outside and inside sales. Highly responsible and enjoy troubleshooting and problem solving to ensure customer satisfaction. Track record for developing long term relationships that achieve profitable sales and growth. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Looking forward to all new challenges going forward professionally
Overview
37
37
years of professional experience
1
1
Certification
Work History
Dental Front Office Receptionist
PEDIATRIC DENTISTRY OF SPARTANBURG
04.2022 - 02.2024
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Completed 15-20 new patient registrations for 2 doctors in EagleSoft software daily to create accurate and comprehensive records.
- Obtained payments from patients and scanned identification and insurance cards.
- Enhanced patient satisfaction by efficiently managing 30-50 appointment scheduling and confirmation processes daily.
Dental Front Office Receptionist
CEDAR SPRINGS DENTISTRY
10.2021 - 03.2022
- Scheduled, rescheduled, and cancelled appointments for dental patients of 3-6 dentists daily.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Expedited appointment scheduling through effective utilization of Dentrix software systems.
Inside Sales Representative
UPS
01.2019 - 01.2021
- Completion of extensive training to accomplish team goals
- Conducting Sales Calls to address customer needs/ meeting call quota of 35 per day
- Researching Competitive environment and use product knowledge to generate solutions
- Salesforce and CRM use to coordinate opportunities strategize with team
- Microsoft Office /Excel and Word
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations and meeting weekly team sales quotas with remote territories
Outside Sales Professional
LONG LIFE LIGHTING
01.1987 - 01.2021
- Recruiting and Training employees and Sales Professional
- Enhanced product knowledge and sales skills regularly through ongoing training sessions and workshops.
- Assisted in devising marketing materials like brochures, case studies, and whitepapers showcasing the company''s products or services in a compelling manner.
- Developed and maintained over 1,200 customers
- Established new accounts through cold calling and personal visits to potential customers.
Education
Associates - Broadcasting
Tri-County Technical
Pendleton, SC01.1987
Skills
- Price and contract negotiation
- Salesforce and CRM
- HIPAA Compliance
- Patient Scheduling
- Insurance Verification
- Punctual and Reliable
- CPR Certified
- Basic Life Support for Health Care Providers (BLS)
- Data Entry Software
Certification
Dentrix Financials
Dentrix Patient Information
Dentrix Scheduling
CPR/ BLS
Dentrix Financials, Patient Information, Scheduling
Essentials 2021
Timeline
Dental Front Office Receptionist
PEDIATRIC DENTISTRY OF SPARTANBURG
04.2022 - 02.2024
Dental Front Office Receptionist
CEDAR SPRINGS DENTISTRY
10.2021 - 03.2022
Inside Sales Representative
UPS
01.2019 - 01.2021
Outside Sales Professional
LONG LIFE LIGHTING
01.1987 - 01.2021
Associates - Broadcasting
Tri-County Technical
Similar Profiles
Hannah DavesHannah Daves
Front Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental GroupFront Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental Group
Emily PorembaEmily Poremba
Dental Assistant at Bite Size Pediatric DentistryDental Assistant at Bite Size Pediatric Dentistry
Emma AugustynEmma Augustyn
Dental Sterilization Technician at Camp Smile Pediatric DentistryDental Sterilization Technician at Camp Smile Pediatric Dentistry
Lukáš LerLukáš Ler
Quality Manager, Project Manager, EHS Manager at KV Final Spartanburg LLCQuality Manager, Project Manager, EHS Manager at KV Final Spartanburg LLC
Karianne HartKarianne Hart
Middle School Science Teacher at Spartanburg School District 7Middle School Science Teacher at Spartanburg School District 7