Janice Montezuma
Kissimmee,FL
Summary
To seek and maintain a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient Financial Aid Advisor, well-versed in program options and regulatory requirements for student assistance. Well-organized and hardworking, with a good grasp of related paperwork and processes.
Overview
5
5
years of professional experience
Work History
Financial Aid Coordinator
FTC College
Kissimmee, FL
04.2024 - Current
- Reviewing financial aid applications, collecting student information, determining eligibility for financial aid, answering to student questions, and implementing office procedures
- Being able to accurately evaluate the eligibility of a person for financial aid, making proper recommendation, working with financial information and analyzing official documents
- Making payment plans for the student, making sure they are enrolled in their classes.
Customer Service Representative
Southwest Internal Medicine Specialists
Orlando, FL
11.2023 - 03.2024
- Incorporate keywords that align with the job description and emphasize your proficiency in office software, communication, organization, and multitasking, answering phone calls and scheduling appointments, verifying patient insurance and collecting co-payments, updating patient records and entering new patient information.
Customer Service Representative
Bindi North America
Kearny, NJ
04.2022 - 08.2023
- Provided exemplary customer service by promptly handling telephone inquiries, processing orders, and ensuring customer satisfaction. t' Demonstrated effective communication skills, catering to diverse customer needs and maintaining a positive experience.
- Utilized electronic and paper cataloging systems to access product information and ensure availability. 'i Managed account payment inquiries professionally, ensuring customer adherence to account terms.
Intake Specialist
Prestige Health Choice
Jersey City, NJ
05.2020 - 03.2022
- Conducted patient intake, administered tests, and managed lab collections with a focus on confidentiality and accuracy. " Verified insurance eligibility, collected copayments, and facilitated referrals as required, 'l Provided clear assistance to patients regarding testing procedures and results.
Education
High School Diploma -
Essex County Vocational School
Newark, NJ01-2002
A.S Degree - Medical Billing And Coding
Florida Technical College
Kissimmee, FLSkills
- Proficient in MS Office
- Self-motivated
- Financial Analysis
- ICD-10 Coding
- Bilingual: Spanish
- Insurance Verification
- Medical Records
- Data Entry
- Claim Audit
- Medical billing
- Decision-making Skills
- Multitasking
- Communication Skills
- Software Utilization
- Scholarship coordination
- Documentation
- Application Analysis
Languages
Spanish
Professional
Timeline
Financial Aid Coordinator
FTC College
04.2024 - Current
Customer Service Representative
Southwest Internal Medicine Specialists
11.2023 - 03.2024
Customer Service Representative
Bindi North America
04.2022 - 08.2023
Intake Specialist
Prestige Health Choice
05.2020 - 03.2022
High School Diploma -
Essex County Vocational School
A.S Degree - Medical Billing And Coding
Florida Technical College
Similar Profiles
Jordan HillJordan Hill
Marketing Associate at FTC SkateboardingMarketing Associate at FTC Skateboarding
Antonio RamriezAntonio Ramriez
Fiber Splicer/Technician at FTC Fiber OpticsFiber Splicer/Technician at FTC Fiber Optics
Michel'le StallworthMichel'le Stallworth
Multimedia Designer at DMI (Client: FTC)Multimedia Designer at DMI (Client: FTC)
SANDRA DELGADOSANDRA DELGADO
Customer Service Representative at GuidehealthCustomer Service Representative at Guidehealth
Dania EtienneDania Etienne
Medical Assistant at Womens CenterMedical Assistant at Womens Center