Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Janice Norwood

Canton,MI

Summary

Dynamic Workforce Development professional with a unique blend of experience in broadcast and print media, complemented by a strong foundation in human services. Proficient in engaging audiences both on-screen and through counseling, fostering meaningful connections that drive positive outcomes. This fusion of skills enhances effective communication and problem-solving abilities, while naturally empathetic attributes contribute to a supportive and impactful approach. Committed to leveraging diverse expertise for continued success in future endeavors.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Career Coach

Employment & Training Designs, Inc.
02.2023 - Current
  • Working with diverse populations, access and enroll customers into state approved Pure Michigan Talent Connect Training Programs.
  • Remain abreast of and strategically allocate WIOA/ EVJA-LEO / Wayne Linc and other related funding pots to ensure customer training tuition availability.
  • Research, gather and distribute applicable community resources that would aid customers in successfully completing all professional and personal goals.
  • Created and facilitate Career Navigation, an employability workshop along with facilitation of WIOA Orientations and other related workshops.
  • Document, maintain and track all OSMIS Customer activity for completion of training and employment workforce reports.
  • Collaborate with other career coaches and industry professionals to share insights, resources, and best practices for optimal client outcomes.
  • Lend my workforce development expertise in any and all other areas as deemed necessary.

Home Healthcare Specialist

Independent
01.2012 - 02.2023
  • Assisted patient with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Maintained a supportive, understanding, empathetic patient environment.
  • Managed all aspects of patients' financial and asset portfolios.
  • Facilitated communication with 6-10 Physicians and other healthcare professionals to maintain patient well-being.
  • Provided transportation to appointments and other vital meetings.
  • Performed patient advocacy as necessary.

Remote Contractual Writer

Scars Of Survival Magazine, LLC
02.2021 - 01.2023
  • Interviewed Interviewees and wrote published articles articulating the stories of domestic violence victims and others who suffered life hardships.
  • Researched and gathered online materials to enhance articles.
  • Promoted and marketed Scars of Survival Magazine using social media platforms and other related outreach methods.
  • Collaborated and partnered with 100+ organizations and institutions that shared similar interests in eradicating domestic violence.

Contractual Voice Over Talent

Voice Talent Online
09.2021 - 06.2022
  • Voiced medical subject matter used for corporate workshop training presentations.
  • Proofread copy, ensuring optimum voice-over tone for sales and marketing business products/services.
  • Performed technical studio assistance aiding in a crisp audio production.

Certified Marketplace Navigator

City Of Garden City
03.2016 - 04.2017
  • Performed extensive community outreach providing healthcare insurance enrollment assistance and education to potential Affordable Care Act recipients.
  • Drafted press releases and public service announcements promoting Marketplace Program.
  • Served as Media Representative.
  • Managed database records providing follow-up services to over 180 clients and partnered businesses/organizations.

Internet Television Host / News Anchor

Museark Internet Television
01.2012 - 04.2015
  • Prepared and interviewed 18 key local leaders for internet broadcast content material.
  • Wrote broadcast scripts.
  • Built and maintained community relationships in the effort to provide ongoing quality broadcast programming.
  • Maintained large database of contacts, stakeholders, and organizations for mutually beneficial business collaborations.

Case Manager

Employment & Training Designs, Inc.
02.2009 - 01.2012
  • Screened and enrolled No Worker Left Behind Program participants into educational institutions for purposes of achieving maximum self-sufficiency.
  • Budgeted training dollars for allocation to perspective participants.
  • Performed community outreach work, gathering career related resources to assist participants in employability success.
  • Provided follow up and continued case management through all phases of training and employment cycle.
  • Using in-house systems (Kidsmart, OSMIS), created and maintained pertinent case notes and program participant documentation.

Individual Training Account Case Manager

Development Centers, Incorporated
12.2002 - 06.2007
  • Evaluated and selected over 100 participants for enrollment into Proprietary Training Programs to reach self-sufficiency goals.
  • Facilitated training and employability workshops.
  • Developed and grew relationships with educational facilities and created community partnerships for successful outcomes of student professional goals.
  • Maintained all department files and records.

Education

Bachelor of Arts - Telecommunications & Film

Eastern Michigan University
Ypsilanti, MI

Skills

  • Streamlined case management
  • Effective time management
  • Client support
  • Database optimization techniques
  • Proficient in Microsoft Office
  • Effective communication
  • Effective workshop facilitation
  • Strategic marketing planning
  • Accurate data entry
  • Problem-solving skills
  • Effective organization
  • Social media proficiency

Accomplishments

As a successful Career Coach, I've saved the company several thousands in training dollars by researching and comparing training tuition pricing and assisting customers with selection of quality and cost-effective training program options.

Certification

Columbia University Center for Technology Management

New York, New York

Successfully Attended - Workforce Essentials Workshop

May 2021


Schoolcraft College

Livonia, MI

Certificate of Completion - Communication & Conflict Management skills

September 2024

Timeline

Career Coach

Employment & Training Designs, Inc.
02.2023 - Current

Contractual Voice Over Talent

Voice Talent Online
09.2021 - 06.2022

Remote Contractual Writer

Scars Of Survival Magazine, LLC
02.2021 - 01.2023

Certified Marketplace Navigator

City Of Garden City
03.2016 - 04.2017

Home Healthcare Specialist

Independent
01.2012 - 02.2023

Internet Television Host / News Anchor

Museark Internet Television
01.2012 - 04.2015

Case Manager

Employment & Training Designs, Inc.
02.2009 - 01.2012

Individual Training Account Case Manager

Development Centers, Incorporated
12.2002 - 06.2007

Bachelor of Arts - Telecommunications & Film

Eastern Michigan University

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