Janice O'Donnell
O'Fallon,MO
Summary
Results-oriented Field Training Manager skilled in identifying business opportunities and cultivating long-term client relationships. Have been in the supplement industry for 15 years. Enjoy helping others with their health and wellness goals. Experienced in leadership and industry-specific processes, with a strong focus on coaching and mentoring employees at all levels. Combines relationship-building expertise with a strategic approach to drive success.
Overview
31
31
years of professional experience
Work History
Field Training Manager
Vitamin Shoppe
04.2011 - Current
- Have managed three stores with five employees each
- Trained new employees across multiple stores in district, ensuring consistent onboarding and effective integration
- Trained other new store managers throughout the region
- Managed staff schedules to optimize workflow and enhance customer service while maintaining payroll budget
- Assisted District Manager in overseeing 16 stores by conducting Loss/Prevention Audits and managing inventories
- Mentored employees, providing constructive feedback, which improved job efficiency.
Co-Owner / Office Manager
Mid-West Clearance Center
01.2006 - 01.2011
- Managed day-to-day operations, enabling smooth workflow and timely task completion.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Collaborated with co-owner on strategic planning initiatives, aligning business goals for long-term success.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Cultivated company culture, enhancing teamwork and collaboration among staff members.
District Training Store Manager
Blockbuster
01.2002 - 01.2006
- Trained managers and assigned them to stores across the district to ensure effective leadership
- Trained all managers and placed them throughout the stores within the district
- Fostered energetic and enthusiastic work environment, enhancing employee satisfaction and retention
- Conducted new hire orientations to integrate employees into company culture and operational standards
- Interacted with customers daily to continue the success of running a million dollar revenue business
Assistant Manager / Store Manager
Gourmet to Go
01.1996 - 01.2002
- Oversaw the entire store operation and maintained a clean, neat and fully stocked storefront
- Oversaw store operations, ensuring cleanliness, organization, and full stock of merchandise
- Scheduled employees to guarantee coverage for all shifts and optimize staffing efficiency
- Collaborated with kitchen manager to manage labor and food costs within budget and support sales targets
- Managed a corporate catering company that had many accounts with large corporations
Education
Bachelor's - Psychology
University of Missouri
St. Louis, MONone - Pre-Med
Saint Louis University
St. Louis, MOHigh School Diploma -
Ritenour High School
Saint Ann, MOSkills
- Employee Orientation
- Training Strategies
- Employee Training
- Onboarding support
- Coaching support
- Loss prevention
- Management
- Human Resources
- Recruiting
- Operational efficiency
- Store Operations
- Customer service
- Payroll
- Outlook
- Employee growth
- Customer Relations
Timeline
Field Training Manager
Vitamin Shoppe
04.2011 - Current
Co-Owner / Office Manager
Mid-West Clearance Center
01.2006 - 01.2011
District Training Store Manager
Blockbuster
01.2002 - 01.2006
Assistant Manager / Store Manager
Gourmet to Go
01.1996 - 01.2002
Bachelor's - Psychology
University of Missouri
None - Pre-Med
Saint Louis University
High School Diploma -
Ritenour High School