Janice Voss
Colorado Springs ,CO
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 16 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
23
23
years of professional experience
Work History
Owner
Maid To Clean, LLC
Colorado Springs, CO
09.2009 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Medical Reception-Lead
Optum
Colorado Springs, CO
01.2002 - 11.2008
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Business Management
FRCC
Westminster, COHigh School Diploma -
Broomfield High School
Broomfield, CO05.1996
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
Timeline
Owner
Maid To Clean, LLC
09.2009 - Current
Medical Reception-Lead
Optum
01.2002 - 11.2008
High School Diploma -
Broomfield High School
Business Management
FRCC