Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janice Williams

Orlando

Summary

Dynamic and dedicated professional with a proven track record at Jewel Grand Hotels, excelling in team collaboration and conflict resolution. Adept at deep cleaning and maintaining high standards of guest satisfaction, I effectively supervised staff and addressed customer inquiries, ensuring a seamless experience while fostering a positive work environment.

Overview

20
20
years of professional experience

Work History

Home Health Aide

Amy's place
Detroit
09.2024 - 11.2024
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines
  • Helped clients move in bed, stand or walk using proper body mechanics techniques
  • Assisted clients with proper exercises and rehabilitation

Cashier

Sam's Club
Orlando
06.2024 - 08.2024
  • Performed opening and closing procedures including counting cash drawers and preparing deposits
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members
  • Greeted customers promptly and responded to questions
  • Greeted customers and answered any questions they had about the store's products and services

Cashier

Lavender Supermarket and Wholesale
Jamaica
07.2015 - 04.2024
  • Performed opening and closing procedures including counting cash drawers and preparing deposits
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members
  • Greeted customers promptly and responded to questions
  • Collected payments and provided accurate change

Housekeeping Supervisor

Jewel Grand Hotels
Jamaica
01.2005 - 07.2015
  • Enforced rules and regulations set forth by management regarding health, safety and security policies
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them
  • Provided feedback on employee performance, identifying areas of improvement while recognizing successes
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness

Education

Hign school certificate -

Edwin Allen High
06.1997

Skills

  • Multitasking and organization
  • Deep cleaning
  • Team collaboration
  • Customer service
  • Empathy and patience
  • Cash handling expertise
  • Basic maintenance
  • POS operations
  • Conflict resolution
  • Guest inquiries
  • Work ethic and integrity

Timeline

Home Health Aide

Amy's place
09.2024 - 11.2024

Cashier

Sam's Club
06.2024 - 08.2024

Cashier

Lavender Supermarket and Wholesale
07.2015 - 04.2024

Housekeeping Supervisor

Jewel Grand Hotels
01.2005 - 07.2015

Hign school certificate -

Edwin Allen High

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