Janice Zeigler
Windber,PA
Summary
To obtain employment that will utilize my professional customer service experience, bookkeeping, and medical office management skill sets.
Overview
22
22
years of professional experience
Work History
Customer Service Representative
Chestnut Hill Dental
03.2019 - 03.2020
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Sales Clerk
Conjelko’s Dairy and Ice Store
07.2010 - 02.2019
- Assist customers with their purchases
- Pennsylvania Lottery machine experience
- Complete evening closing procedures including re-stocking, cleaning, lottery ticket and merchandise inventory, and cash drawer close out
Church of the Brethren Home - Financial Services
01.2008 - 03.2018
- Code, post, and pay invoices
- Complete bank deposits and bank reconciliations for three accounts
- Develop receipts for resident payments
- Ensure all tenant rent and maintenance fee charges are billed accordingly
- Maintain resident trust funds
- Process quarterly reports for residents
- Complete tax forms for vendors
- Handle daily filing, form completion, and utilizing telephone skills
- Provide professional customer service by answering calls and communicating with residents and/or their families/representatives
Receptionist
Dr. Albert B. Pruchnic, DMD
09.1998 - 05.2010
- Responsible for appointment scheduling
- Obtain and process patient medical information
- Verify insurance coverage and file insurance claims
- Collect payments from patients
- Complete all bank deposits
- Assist with sanitizing and the preparation of all dental operatory rooms
- Answer phone calls
- Maintain HIPPA confidentiality of all patient information
Education
Associates Degree - Healthcare Information Specialist
Pennsylvania Highlands Community College
05.2012
Diploma - undefined
Windber Area High School
06.1979
Timeline
Customer Service Representative
Chestnut Hill Dental
03.2019 - 03.2020
Sales Clerk
Conjelko’s Dairy and Ice Store
07.2010 - 02.2019
Church of the Brethren Home - Financial Services
01.2008 - 03.2018
Receptionist
Dr. Albert B. Pruchnic, DMD
09.1998 - 05.2010
Diploma - undefined
Windber Area High School
Associates Degree - Healthcare Information Specialist
Pennsylvania Highlands Community College
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