Janie Bond
Rockford,IL
Summary
Dynamic leader with a proven track record at Amazon Air, adept in performance monitoring and fostering a culture of accountability and respect. Excelled in enhancing team productivity and achieving business growth through targeted training and continuous improvement initiatives. Skilled in process optimization and building high-performing teams, consistently exceeding targets.
Knowledgeable with a solid background in process support and improvement. Successfully contributed to streamlining operations and enhancing workflow efficiencies. Demonstrated problem-solving abilities and effective communication skills.
Overview
17
17
years of professional experience
Work History
Process Assistant
Amazon Air
05.2019 - 10.2024
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
- Conducted training and change management processes to improve operations.
Team Lead
Pinnacle Logistics
09.2018 - 05.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Sales Representative Manager
RGB
01.2008 - 10.2011
- Mentored junior sales representatives, imparting industry knowledge and best practices for long-term career growth.
- Developed a high-performing sales team through regular training, coaching, and performance evaluations.
- Exceeded quarterly targets consistently by identifying new business opportunities and executing targeted marketing campaigns.
- Conducted market research studies to gather valuable insights on consumer preferences that guided decision-making processes.
- Fostered a culture of accountability within the team by setting clear expectations regarding individual roles and responsibilities.
- Collaborated with cross-functional teams to provide comprehensive solutions for clients, resulting in increased client satisfaction rates.
Education
Associate of Science -
Rock Valley College
Rockford, ILGED -
Regional Board of Education
Loves Park, IL12-2001
Skills
- Performance monitoring
- Process flows
- Production deadline management
- Scheduling
- Earning Trust
- Customer Obsession
- Accountability
- Compassion
- Respect
- Excellent Communication Skills
- Training
Timeline
Process Assistant
Amazon Air
05.2019 - 10.2024
Team Lead
Pinnacle Logistics
09.2018 - 05.2019
Sales Representative Manager
RGB
01.2008 - 10.2011
Associate of Science -
Rock Valley College
GED -
Regional Board of Education